Policy & Property Consultant

Aires; Pittsburgh (Allegheny County); Hybride; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Hybrid work environment

Résumé du poste

Aires, a leader in relocation management, is seeking a Policy & Property Consultant for its Pittsburgh, PA office. This role supports relocating transferees with policy benefits, real estate coordination, and expense submission in a hybrid work setting.

You will guide transferees through home purchase and sale processes, coordinate with internal teams, and participate in training to learn systems and processes. Strong customer service and organizational skills are essential.

Qualifications

• High School Diploma or GED required; Associate/Bachelor’s degree preferred.
• Minimum 2 years relocation or real estate experience.
• Minimum 2 years customer service experience.

Responsabilités

• Counsels transferees on policy benefits.
• Facilitates the home purchase/home sale process.
• Participates in required training initiatives to learn systems and processes.
• Counsels and assists with transferee expense submission.
• Collaborates with internal teams to ensure services are delivered accurately and timely.

Connaissances

Customer Service

Administrative Skills

MS Office

Multi-tasking

Policy Compliance

Can-do Attitude

Helping Others

Teamwork

Core Values Alignment

Formation

High School Diploma/GED

Associate or Bachelor's degree preferred

Outils

MS Office suite

Description du poste

Aires (www.aires.com) has been providing best-in-class relocation management services for over 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations.

We Have…

• An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility
• A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98%
• A high internal promotion rate and long-tenured employees, highlighting our commitment to career growth and development
• A comprehensive benefits package, including a 401K match
• Hybrid work environment

An excellent career opportunity is currently available for aPolicy & Property Consultant local to the Aires Pittsburgh, PA office.

This exciting opportunity is in a high growth environment where you will utilize your experience to deliver mobility program management, real estate, expense management and reporting services for relocating transferees and their families.

Position Responsibilities:

• Counsels transferees on policy benefits.
• Facilitates the home purchase/home sale process.
• Participates in required training initiatives to learn systems and processes.
• Counsels and assist with transferee expense submission.
• Collaborates with internal teams to ensure services are delivered accurately and timely.

Required Qualifications:

• High School Diploma/GED required, Associate’s or Bachelor’s degree preferred
• Minimum of 2 years relocation industry and/or real estate industry experience
• Minimum of 2 years customer service experience

Additional Qualifications:

• Excellent customer service and administrative skills
• Computer literacy with MS Office products, and ability to grasp proprietary software
• Demonstrated ability to manage multiple competing tasks
• Ability to follow policies and procedures
• Can-do attitude
• Genuine desire to help others
• Team oriented mindset, with a strong sense of care and urgency
• Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.