Policy Processing Assistant

Tokio Marine HCC International; Los Angeles (CA); On-site; USD 28,000 - 37,000; Full time

Job summary

Tokio Marine HCC – Surety Group is seeking a Policy Processing Assistant in Los Angeles. You will enter surety court bond data, organize electronic files, and assist with premium adjustments in a high-volume environment.

Ideal candidates are detail-oriented with strong data-entry skills and a customer-service mindset, capable of collaborating with the Accounts Receivable team and other offices. This role offers a hybrid schedule and opportunities for growth.

Qualifications

• Experience with data entry, file organization
• High school diploma or equivalent required

Responsibilities

• Accurately entering surety court bond information into databases
• Creating and organizing electronic files and documents
• Processing premium adjustments for surety court bonds depending upon various factors

Skills

Data entry

File organization

Customer service mindset

Attention to detail

Teamwork

Interpersonal skills

Education

High school diploma or equivalent

Tools

Salesforce

Box.com

PeopleSoft

Electronic filing systems

Job description

Tokio Marine HCC – Surety Group, a member of the Tokio Marine Group of Companies, has an opportunity for a Policy Processing Assistant at our Los Angeles office.

Do you have an eye for detail and accuracy? Are you swift with mathematical calculations?

Do you thrive in an environment of high-volume teamwork?

We are looking for an individual who is efficient, accurate and detail-oriented and who enjoys the trusted responsibility of processing official documents.

Key Responsibilities

This position will be responsible for:

• Accurately entering surety court bond information into databases
• Creating and organizing electronic files and documents
• Processing premium adjustments for surety court bonds depending upon various factors
  

Performance Objectives and Timeline

• During the first 30 days: Learn about surety court bonds. Enter data and documents in our file management systems Salesforce and Box.com. Become familiar with Peoplesoft. Assist with mail.
• During the first 3 months: Understand and process court bond adjustment and closure requests. Prepare invoices in collaboration with the Accounts Receivable team.
• During the first 6 months and beyond: Accurately and efficiently process up to 300 court bonds and up to 300 adjustments/closures per month.
  

Experience & Education Qualifications

• Experience with data entry, file organization
• Success characteristics:
  • Customer service mindset – eager to help, regardless of the task
  • Quick to understand processes and procedures
  • High attention to detail and accuracy
  • Teamwork, planning and organizational skills
  • Excellent interpersonal skills
• Educational requirements: High school diploma or equivalent

For candidates working in person in Los Angeles, the reasonable pay range for this specific position is $20.31 to $27.95 per hour. The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, gender identity, gender expression, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws. The salary range is the range THMCC, in good faith, believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future, and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the pay range, the actual compensation will vary depending on the above factors as well as market and business considerations.

Tokio Marine HCC is a leading specialty insurance company with offices in the United States, the United Kingdom, Europe, and other locations. We offer competitive compensation, great benefits, a hybrid schedule, and the strength, stability, growth, and profitability that comes from being a member of the Tokio Marine Group of Companies.

The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies.

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