Policy & Process Improvement Specialist

Regent Bank; Tulsa (OK); On-site; USD 70,000 - 100,000; Full time

Job summary

Regent Bank is seeking a Policy & Process Improvement Administrator to manage the policy lifecycle and drive cross‑department improvement initiatives. You will ensure policies stay current, compliant, and aligned with operations while identifying efficiency gains and stronger controls.

As an individual contributor, you will partner with Risk, Compliance, and business leaders, maintain the centralized policy repository, coordinate annual reviews, and support audits and regulatory exams.

Qualifications

• Bachelor’s degree in Business, Finance, Risk Management, or related field preferred.
• 4–8 years in banking, operations, compliance, or governance.
• Experience supporting regulatory exams preferred.
• Experience with policy management systems preferred.
• Lean or Six Sigma certification is a plus.

Responsibilities

• Maintain and administer centralized policy repository with version control.
• Coordinate annual policy reviews and approvals, including board policies.
• Ensure policies are compliant and aligned with regulatory expectations.
• Identify policy gaps and recommend improvements.
• Analyze and improve departmental workflows.
• Develop and support SOPs across departments.
• Support audits and regulatory exams.
• Track and report key metrics.
• Prepare executive-level reports and presentations.
• Serve as a subject matter resource for governance and process improvement.
• Promote a culture of continuous improvement.

Skills

Policy management

Microsoft Office

Regulatory knowledge

Documentation

Communication

Multitasking

Attention to detail

Problem solving

Education

Bachelor’s degree in Business, Finance, Risk Management, or related field

Tools

Policy management systems

Lean Six Sigma

Job description

Regent Bank is seeking a Policy & Process Improvement Administrator to manage the policy lifecycle and drive cross‑department improvement initiatives. You will ensure policies stay current, compliant, and aligned with operations while identifying efficiency gains and stronger controls.

As an individual contributor, you will partner with Risk, Compliance, and business leaders, maintain the centralized policy repository, coordinate annual reviews, and support audits and regulatory exams.