Policy Platform Architect

TikTok USDS Joint Venture; San Jose (CA); Vor Ort; USD 96.000 - 217.000; Vollzeit

Zusammenfassung

TikTok USDS Joint Venture LLC is seeking a program-focused professional at the intersection of policy and technology to deploy policies and innovate tooling for a trusted US market. You will enhance the Trust & Safety ecosystem, drive efficiency, and ensure compliance across global partners.

The role emphasizes coordinating with policy, operations, product, and engineering teams, delivering scalable SOPs, and pushing automation in policy workflows to improve outcomes.

Qualifikationen

• 3 years of experience in program management, product operations, or infrastructure-related roles in Trust & Safety, policy, or tooling domains.
• Strong organizational and project management skills with experience managing multiple workstreams and deadlines.
• Experience collaborating cross-functionally with policy, operations, product, engineering, and data science teams.
• Excellent written and verbal communication, able to work with technical and non-technical audiences.
• Comfortable in a fast-paced, ambiguous environment with evolving priorities.
• Problem-solving mindset with a focus on process improvement and efficiency.
• Ability to translate user needs into actionable requirements and partner with technical teams to deliver solutions.

Aufgaben

• Partner with USDS Policy Implementation teams to gather requirements and translate them into tooling specifications.
• Act as the primary contact for technical implementation and compliant deployment of content moderation policies in the US market.
• Coordinate infrastructure projects from planning through execution with timelines and stakeholders.
• Use data and tooling to measure policy guidance effectiveness and close resource gaps for enforcement teams.
• Develop and maintain documentation and SOPs to support scalability of policy positions.
• Align with global teams on goals and milestones for Planning, Implementation, and Deployment.
• Drive automation integration within policy workflows to streamline processes and reduce bottlenecks.

Kenntnisse

Program management

Cross-functional collaboration

Policy/Trust & Safety

Infrastructure/workflow tooling

Tools

Excel

SQL

Jobbeschreibung

TikTok USDS Joint Venture LLC is seeking a program-focused professional at the intersection of policy and technology to deploy policies and innovate tooling for a trusted US market. You will enhance the Trust & Safety ecosystem, drive efficiency, and ensure compliance across global partners.

The role emphasizes coordinating with policy, operations, product, and engineering teams, delivering scalable SOPs, and pushing automation in policy workflows to improve outcomes.