Policy & Operations Leader, Central Services

Oregon Department of Environmental Quality; Portland (OR); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid holidays

PERS retirement

Hybrid work options

Flexible spending accounts

Job summary

Oregon Department of Environmental Quality seeks a Central Services Division Policy & Operations Manager to lead data governance, records management, facilities operations, fleet services, and agency‑wide policy management. You will guide a diverse team, set strategic objectives, and ensure timely, service‑oriented operations aligned with DEQ’s equity commitments.

You will coach staff, oversee onboarding, and resolve complex administrative challenges while advancing statewide rules and

Qualifications

• Demonstrated supervision or management experience (6+ years) or 3+ years with a Bachelor's degree.
• Experience leading policy development and cross‑functional operations.
• Ability to coach staff, manage workloads, and drive continuous improvement.

Responsibilities

• Lead the Operations & Policy section within the Central Services Division.
• Develop goals, track progress, and prioritize work across a diverse team.
• Ensure equity, accessibility, and high‑quality customer service across DEQ programs.

Skills

Leadership

Data governance

Policy development

Project management

Equity & inclusion

Education

Bachelor’s degree

Tools

Policy management software

Data governance tools

Job description

Oregon Department of Environmental Quality seeks a Central Services Division Policy & Operations Manager to lead data governance, records management, facilities operations, fleet services, and agency‑wide policy management. You will guide a diverse team, set strategic objectives, and ensure timely, service‑oriented operations aligned with DEQ’s equity commitments.

You will coach staff, oversee onboarding, and resolve complex administrative challenges while advancing statewide rules and