Hybrid Policy & Operations Leader, Central Services

Oregon Inc; Portland (OR); Hybrid; USD 84,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Holiday Leave

Hybrid Work Option

Retirement Benefits

Job summary

The Oregon Department of Environmental Quality is seeking a Central Services Division Policy & Operations Manager (Business Operations Manager 2) based in Portland, OR. This full-time role leads a team responsible for data governance, public records management, facilities operations, fleet services, and agency-wide policy development, with a strong commitment to equity and customer service.

You will set goals, coach staff, and guide the division to deliver timely, service-oriented operations

Qualifications

• 6 years of supervision, management, or progressively related experience or 3 years of related experience and a Bachelor’s degree.

Responsibilities

• Lead the Operations & Policy section within the Central Services Division and guide a team that supports data governance, public records management, facilities operations, fleet services, agency reception, emergency management, and continuity of operations.
• Set the vision and direction for Operations & Policy by developing goals, tracking progress, and helping staff prioritize work.
• Coach and empower a diverse team of professional and technical staff, including hiring, onboarding, feedback, and skill development.
• Resolve complex operational or administrative challenges; support the development of statewide rules, procedures, and guidance; ensure timely, service-oriented work aligned with DEQ commitments to equity and high-quality customer service.

Job description

The Oregon Department of Environmental Quality is seeking a Central Services Division Policy & Operations Manager (Business Operations Manager 2) based in Portland, OR. This full-time role leads a team responsible for data governance, public records management, facilities operations, fleet services, and agency-wide policy development, with a strong commitment to equity and customer service.

You will set goals, coach staff, and guide the division to deliver timely, service-oriented operations