Policy Care Specialist – Insurance & Member Support

AAA Auto Club Enterprises; El Cajon (CA); Sur place; USD 30 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health coverage

401(K) matching and Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Résumé du poste

AAA Auto Club Enterprises is seeking a customer service professional to provide insurance service and clerical support to our insurance agents and members in branch offices. The role involves answering questions, taking payments, counseling, and updating Property & Casualty policies.

We offer comprehensive training and a range of benefits. The starting pay is about $21.63–$23.79 per hour, with incentive opportunities based on performance.

Qualifications

• High school diploma or equivalent required.
• Experience working in a sales environment strongly preferred.
• Proficient in Microsoft Office software products.
• Excellent communication and interpersonal skills, and strong organizational abilities.
• Must be able to obtain a Property & Casualty License.

Responsabilités

• Maintenance and servicing of insurance policies.
• Verifying new business applications.
• Processing insurance and membership payments.
• Updating electronic member information.
• Maintaining filing systems and typing.

Connaissances

Customer service

Communication skills

Interpersonal skills

Organizational skills

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

AAA Auto Club Enterprises is seeking a customer service professional to provide insurance service and clerical support to our insurance agents and members in branch offices. The role involves answering questions, taking payments, counseling, and updating Property & Casualty policies.

We offer comprehensive training and a range of benefits. The starting pay is about $21.63–$23.79 per hour, with incentive opportunities based on performance.