Policy Analyst

City of Cleveland; Cleveland (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

The City of Cleveland is seeking a Policy Analyst in the Human Resources Department to research, develop, and modernize employment policies, analyze workforce data, and advise on policy matters under the Director of HR.

Responsibilities include policy development, data reporting, compliance monitoring, compensation analysis, and staff advisement, with a focus on efficiency and legal alignment.

Qualifications

• Bachelor’s degree in HR, business administration, or related field required.
• Two years of related experience in program administration required.
• Public sector/municipal government experience preferred.
• SHRM-CP or SHRM-SCP certification.
• Certification in HR or project management.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite and SharePoint.

Responsibilities

• Policy Development: Research, draft, and update City policies, procedures, and handbooks in compliance with laws.
• Data Analysis: Collect, analyze, and report HR metrics to inform decisions.
• Compliance & Research: Monitor employment law changes and conduct audits for compliance.
• Compensation & Benefits Analysis: Conduct salary surveys and job evaluations.
• Advisement: Advise departments on policy interpretation and HR procedures.
• Training: Train employees on policies and procedures.

Skills

Analytical thinking

Communication skills

Time management

Attention to detail

English grammar

Education

Bachelor's Degree in HR/Business Admin/Industrial Psychology/Organizational Management

Tools

Excel

SharePoint

Job description

Policy Analyst – Human Resources Department

Under administrative direction, is responsible for planning and adminstering a specific project or program for a City department. Serves as the administrative supervisor on projects or programs. Plans, assigns, supervises, and reviews activities of subordinate personnel. Monitors the project or program's operating budget and assists in the annual preparation of same. Designs, implements, and monitors procedures utilized in program evaluation. Develops and secures commitments from other City departments and agencies to provide services to program participants. Provides technical assistance or reviews program policies and procedures. Maintains current information and oversees the preparation of project status reports. Prepares financial and narrative reports and program applications. Communicates project/program status and information to municipal officials and/or public and private entities. May supervise employees assigned to the respective project. Performs other related duties as required. High School Diploma or GED is required. Bachelor's Degree from an accredited four‑year college or university in Business or Public Administration, Social Sciences, or closely related field preferred. Two (2) years of any equivalent combination of education, training and experience in program administration required. Must be able to lift and carry thirty (30) pounds. Valid State of Ohio Driver's License required.

Summary/Objective

Incumbent researches, develops, evaluates, and modernizes employment policies, procedures, and compensation structures to ensure legal compliance and efficiency. Analyzes workforce data, such as turnover and salary surveys, to recommend improvements, update manuals/ handbooks, and advise departments on policy matters under the direction of the Director of Human Resources.

Essential Job Functions

• Policy Development: Assist with the research, draft, and update City policies, procedures, and handbooks in compliance with federal, state, and local laws.
• Data Analysis: Collect, analyze, and report on human resources metrics to identify trends and inform strategic decisions.
• Compliance & Research: Monitor employment and labor legislation and conduct audits to ensure organizational adherence to regulations.
• Compensation & Benefits Analysis: Conduct salary surveys, classification studies, job evaluations, and analysis on positions and pay structures.
• Advisement: Advise departments and employees on policy interpretation, and human resources procedures.
• Training: Train employees on policy and procedures.

Preferred Skills/Abilities

• Bachelor’s Degree in Human Resources, Business Administration, Industrial Psychology, or Organizational Management.
• 5 or more years of related experience.
• Public sector, especially municipal government experience.
• SHRM-CP or SHRM-SCP certified.
• Certification in human resources or project management.
• Excellent verbal and written communication skills.
• Excellent prioritization skill, organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient in English grammar, punctuation and spelling.
• Proficient in business formats and writing.
• Proficient with Microsoft Office Suite including SharePoint with the ability to learn new or updated software.

https://www.clevelandohio.gov/city-hall/departments/human-resources/total-rewards

The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.