Age-Friendly Cleveland Outreach Project Coordinator

City of Cleveland; Cleveland (OH); On-site; USD 55,000 - 70,000; Full time

Job summary

City of Cleveland seeks an Age-Friendly Cleveland Outreach Project Coordinator to lead community outreach initiatives for department programs. You will plan, administer, and supervise project activities, coordinate with partners, and prepare status reports.

The role requires a Bachelor's degree in a related field and at least two years in program administration; ability to lift 30 pounds; and a valid Ohio driver's license. This role emphasizes inclusive engagement and clear communication.

Qualifications

• Bachelor's degree in Business, Public Administration, Social Sciences, or related field.
• Two years of equivalent education/experience in program administration required.
• Must be able to lift and carry 30 pounds.
• Valid State of Ohio Driver's License required.

Responsibilities

• Develop and implement strategic outreach plans to increase awareness of department programs and services.
• Design, create, and distribute outreach materials across print and digital platforms.
• Coordinate outreach activities with community partners, organizations, and program participants.
• Assist with planning, coordination, and execution of department events, trainings, and recognition programs.
• Develop, gather, and maintain content for department publications, websites, social media, videos, and other communications.
• Support multimedia projects by coordinating interviews, collecting stories, and collaborating with partners.
• Create and maintain department communication materials and coordinate printing and production with vendors.
• Respond to referrals and requests for assistance from older adults and individuals with disabilities by telephone, email, home visits, and walk-in interactions.
• Build and maintain collaborative relationships with department staff, City departments, community organizations, service providers, and other stakeholders.
• Maintain accurate records, assist with data collection and reporting, and use department software to support outreach activities.

Skills

Outreach coordination

Stakeholder engagement

Event planning

Public communications

Data collection/ reporting

Education

Bachelor's degree in Business, Public Administration, Social Sciences or related field

Tools

Microsoft Office

Job description

Age-Friendly Cleveland Outreach Project Coordinator

Under administrative direction, is responsible for planning and administering a specific project or program for a City department. Serves as the administrative supervisor on projects or programs. Plans, assigns, supervises, and reviews activities of subordinate personnel. Monitors the project or program's operating budget and assists in the annual preparation of same. Designs, implements, and monitors procedures utilized in program evaluation. Develops and secures commitments from other City departments and agencies to provide services to program participants. Provides technical assistance or reviews program policies and procedures. Maintains current information and oversees the preparation of project status reports. Prepares financial and narrative reports and program applications. Communicates project/program status and information to municipal officials and/or public and private entities. May supervise employees assigned to the respective project. Performs other related duties as required. Bachelor's Degree from an accredited four-year college or university in Business or Public Administration, Social Sciences, or closely related field preferred. Two (2) years of any equivalent combination of education, training and experience in program administration required. Must be able to lift and carry thirty (30) pounds. Valid State of Ohio Driver's License required.

Additional Duties

• Develop and implement strategic outreach plans to increase awareness of department programs and services.
• Design, create, and distribute outreach materials, including brochures, flyers, newsletters, presentations, signage, informational resources, and other departmental communications using a variety of print and digital platforms.
• Coordinate outreach activities with community partners, organizations, and program participants, including scheduling, event logistics, material preparation, and on-site event setup and teardown.
• Assist with the planning, coordination, and execution of department events, trainings, community outreach activities, meetings, and recognition programs.
• Develop, gather, and maintain content for department publications, websites, social media platforms, videos, and other public communication initiatives.
• Support multimedia and public information projects by coordinating interviews, collecting stories, and collaborating with internal and external partners.
• Create and maintain department communication materials and coordinate printing and production requests with internal and external vendors.
• Respond to referrals and requests for assistance from older adults and individuals with disabilities by telephone, email, home visits, and walk-in interactions, providing information, referrals, and appropriate follow-up.
• Build and maintain collaborative relationships with department staff, City departments, community organizations, service providers, and other stakeholders while representing the department in a professional manner.
• Maintain accurate records, assist with data collection and reporting, and utilize department software and technology to support outreach activities and program operations.
• Perform other related duties as assigned.

https://www.clevelandohio.gov/city-hall/departments/human-resources/total-rewards

The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.