Human Resources & Risk Management Director

Cities, Inc.; Fruitland Park, Northern (FL, KY); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Cities, Inc. is seeking an executive-level HR leader to manage personnel programs, benefits, policies, recruitment, labor relations, EEO records, and the city’s pay/classification plan, budget, and risk management.

Responsibilities include directing all HR and risk management functions, leading full-cycle recruitment, advising the City Manager on hires and terminations, and developing policies while ensuring compliance with federal/state/local laws.

Qualifications

• Must possess a four-year degree in HRM, Industrial Relations, Business Administration, or Psychology (Master’s preferred).
• Minimum 5 years in a senior HR role, preferably municipal government.
• Must obtain HR certification within one year of appointment or be eligible to sit for the exam.
• Excellent verbal and written communication skills; strong interpersonal abilities.

Responsibilities

• Direct all Human Resources and Risk Management functions for the City.
• Lead full-cycle recruitment, posting, screening, onboarding guidance.
• Advise the City Manager on hires, promotions, transfers, compensation changes, leaves, reclassifications, and terminations.
• Partner with leaders on employee relations, compensation, policy interpretation, and legal compliance.
• Administer performance management, training, and continuing education programs.
• Oversee benefits administration, including health insurance and workers’ compensation.
• Manage HRIS and applicant tracking systems; ensure data integrity and records maintenance.
• Administer compensation and classification programs; develop job descriptions and salary reviews.
• Develop, revise, and implement HR policies and programs; ensure legal compliance.
• Analyze HR metrics and prepare reports and executive communications.
• Resolve employee concerns; facilitate conflict resolution.
• Design HR initiatives and safety training; track instructor-led and online training.
• Coach supervisors and maintain confidentiality and professional judgment.

Skills

Communication

Interpersonal skills

Negotiation

Organizational skills

Analytical thinking

Education

Bachelor’s degree in HR/IR/Business/Psychology

Master’s degree preferred

HR certification within 1 year

Job description

DESCRIPTION SUMMARY

Performs executive level work managing and administering personnel programs including benefits training, employee policies, recruitment selection, labor relations and negotiations, affirmative action, EEO records, and other personnel programs. Responsibilities also include the City’s pay and classification plan, budget, and risk management.

ESSENTIAL JOB FUNCTIONS-Include, but may not be limited to:

• Direct all Human Resources and Risk Management functions for the City.
• Lead full-cycle recruitment and selection, including job postings, applicant screening, hiring support, and onboarding guidance.
• Advise the City Manager on employee actions, including hires, promotions, transfers, compensation changes, leaves of absence, reclassifications, and terminations.
• Partner with the City Manager and department leaders on employee relations, organizational development, compensation, policy interpretation, and legal compliance.
• Administer performance management programs and coordinate employee development, mandatory training, and continuing education.
• Oversee employee benefits administration, including health insurance, workers' compensation, leave programs, and related benefits.
• Manage HRIS and applicant tracking systems, ensuring data integrity, reporting, and personnel records maintenance.
• Administer compensation and classification programs, including position descriptions, salary recommendations, and classification reviews.
• Develop, revise, and implement HR policies, procedures, and employee programs.
• Ensure compliance with federal, state, and local employment laws, including wage and hour regulations, EEO, drug testing, workplace safety, and employee benefits.
• Analyze HR metrics and workforce trends; prepare reports, employment contracts, salary surveys, bid proposals, performance evaluations, and other executive correspondence.
• Resolve employee concerns by researching issues, responding to inquiries, and facilitating conflict resolution.
• Design and implement HR initiatives, organizational processes, employee recognition programs, and safety training.
• Develop, facilitate, and track instructor-led and online training programs.
• Coach and mentor supervisors and employees while maintaining strict confidentiality and sound professional judgment.
• Deliver presentations and support emergency preparedness planning, including hurricane response initiatives.

MINIMUM QUALIFICATIONS- (Knowledge, skills, and abilities):

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate when necessary.
• Ability to act with integrity and professionalism and maintain confidentiality.
• Knowledge of current federal/state finance laws.

EDUCATION AND EXPERIENCE:

• Must possess a four-year degree from an accredited college or university in the areas of Human Resource Management, Industrial Relations, Business Administration, or Psychology, or a field of applicable study. Master’s degree preferred.
• A minimum of 5 years’ experience in a senior Human Resource position, preferably in municipal government.
• Must have or be willing to obtain a certification in Human Resources within one year of position or eligibility to sit for the exam.

PHYSICAL CONDITIONS:

• Perform computer work with fingers for extended periods.
• Ability to lift 10 to 15 lbs.
• Ability to stand and stoop to obtain files, records, and other objects.
• Ability to sit for extended periods.
• Ability to verbally communicate by speaking effectively.
• Ability to see.
• Work is performed mostly in an air conditioned/heated office location.
• Willing to work evenings and weekends as needed.
• Travel as needed.