Policy Administration Specialist

Brown & Riding; Dallas (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Brown & Riding is seeking a Production Assistant for our Dallas office to support broker teams with day-to-day technical and clerical tasks. You will service active and expired policy files, follow QMS procedures, and help ensure accurate documentation and timely communications with carriers and retailers.

No prior insurance experience is required, but strong organizational and communication skills are essential.

Qualifications

• No prior insurance experience required.
• Strong organization, follow-up, communication, and interpersonal skills.
• Demonstrate analytical skills to define problems, gather data, and draw conclusions.
• Proactive approach to problem-solving with good listening skills.
• Able to interact with diverse personalities and adapt communication styles.

Responsibilities

• Assist broker team with day-to-day technical and clerical tasks.
• Meet quality measurement goals by following QMS standards.
• Follow up on post-binding requirements issued by carriers.
• Document agency management files per QMS procedures.
• Prepare and email renewal letters for completed applications.

Skills

Organizational skills

Communication skills

Interpersonal skills

Analytical skills

Time management

Tools

MS Office

Excel

Job description

Brown & Riding is seeking a Production Assistant for our Dallas office to support broker teams with day-to-day technical and clerical tasks. You will service active and expired policy files, follow QMS procedures, and help ensure accurate documentation and timely communications with carriers and retailers.

No prior insurance experience is required, but strong organizational and communication skills are essential.