Insurance Production Support Specialist

Brown & Riding; Nashville (TN); Híbrido; USD 38.000 - 52.000; Jornada completa

Descripción de la vacante

Brown & Riding in Nashville is seeking a Production Assistant to support the broker team by servicing active and expired policy files, with emphasis on clerical tasks and adherence to QMS standards. The role focuses on following up on post-binding requirements, preparing renewal letters, gathering information from retailers, and coordinating communications with licensed team members.

Candidates should be highly organized, detail-oriented, and able to handle multiple tasks in a fast-paced

Formación

• No prior insurance experience required.
• Strong organization, follow-up, communication, and interpersonal skills.
• Demonstrate analytical skills to define problems, gather data, and draw conclusions.
• Proactive approach to problem-solving with good listening skills.
• Intermediate PC software skills (Word, Excel) as required.
• Ability to be flexible in work schedule.

Responsabilidades

• Meet quality measurement goals by following QMS standards.
• Follow up for subjectivities and post-binding requirements issued by carriers.
• Document agency files per QMS procedures.
• Relay requests for information from retailers to licensed team members.
• Prepare renewal letters and transmit to licensed team members for processing.
• Coordinate information gathering from retailers for reviews or responses.
• Record retailer responses to applications for insurance with no contract discussions.
• Transmit policies from markets/carriers to retailers.
• Follow up on endorsements and manage pending items with licensed team members.

Conocimientos

Organization

Follow-up

Communication

Interpersonal skills

Analytical skills

Problem-solving

PC software (Word, Excel)

Flexibility

Time management

Adaptability

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Brown & Riding in Nashville is seeking a Production Assistant to support the broker team by servicing active and expired policy files, with emphasis on clerical tasks and adherence to QMS standards. The role focuses on following up on post-binding requirements, preparing renewal letters, gathering information from retailers, and coordinating communications with licensed team members.

Candidates should be highly organized, detail-oriented, and able to handle multiple tasks in a fast-paced