Wholesale Insurance Admin & Renewal Specialist

Brown & Riding Insurance Services, Inc; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Brown & Riding Insurance Services, Inc. in Fort Worth is seeking a Production Assistant to support the broker team with day-to-day clerical and technical tasks. You will service active and expired policy files, assist with renewals, and coordinate information gathering for reviews under supervision.

No prior insurance experience is required. The role emphasizes organization, follow-up, and communication skills, with opportunities to grow within a wholesale brokerage environment.

Qualifications

• No prior insurance experience required.
• Strong organization, follow-up, communication, and interpersonal skills.
• Demonstrate analytical skills to define problems and draw conclusions.
• Proactive approach to problem-solving and good listening.
• Intermediate PC software skills (Word, Excel, etc.).
• Flexible in work schedule as needed.
• Time management to get the job done.
• Able to interact with diverse personalities and communication styles.

Responsibilities

• Meet quality measurement goals by following QMS standards.
• Handle post-binding carrier requirements and follow ups.
• Document agency management files per QMS procedures.
• Relay information requests from retailers to licensed team members.
• Prepare renewal letters and gather completed applications for processing.
• Coordinate information gathering for reviews by licensed staff.
• Record responses from retailers for applications (within policy).
• Transmit policies issued by markets/carriers to retailers.
• Support setup of market submissions with information provided by retailers.
• Process and release coverages under supervision; include licensed team member on communications.
• Transmit endorsements and changed items to retailers with licensed member oversight.
• Manage pending items and escalate issues to a licensed team member.
• Ensure Surplus Line documents are submitted correctly and on time.
• Pursue license opportunities as required.

Skills

Organization

Follow-up

Communication

Analytical thinking

Problem-solving

PC skills

Time management

Adaptability

Job description

Brown & Riding Insurance Services, Inc. in Fort Worth is seeking a Production Assistant to support the broker team with day-to-day clerical and technical tasks. You will service active and expired policy files, assist with renewals, and coordinate information gathering for reviews under supervision.

No prior insurance experience is required. The role emphasizes organization, follow-up, and communication skills, with opportunities to grow within a wholesale brokerage environment.