Insurance Production & Admin Assistant

Brown & Riding; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Brown & Riding in Fort Worth, TX is seeking a Production Assistant to support the broker team by servicing active and expired policy files and handling routine clerical tasks in line with company values.

You will help ensure documentation accuracy, process renewal letters, relay information to licensed team members, and assist with market submissions and endorsements under supervision. No prior insurance experience is required, and strong organization and communication skills are essential.

Qualifications

• No prior insurance experience required.
• Proactive approach to problem-solving with good listening skills and willingness to support others.
• Strong organization, follow-up, communication, and interpersonal skills.
• Intermediate PC software skills (Word, Excel, etc.).
• Able to be flexible with work schedule.
• Excellent time management and the ability to adapt to diverse personalities.

Responsibilities

• Meet quality measurement goals and procedures per QMS standards.
• Follow up for post-binding requirements issued by the carrier.
• Ensure agency management files are fully documented per QMS procedures.
• Relay information requests from a licensed team member to a retailer.
• Produce and email renewal letters for insurance coverage applications.
• Relay and track information needed for reviews by licensed team members.

Skills

Organization

Follow-up

Communication

Interpersonal skills

Analytical skills

Problem-solving

Time management

Adaptability

Diversity awareness

Tools

Word

Excel

Job description

Brown & Riding in Fort Worth, TX is seeking a Production Assistant to support the broker team by servicing active and expired policy files and handling routine clerical tasks in line with company values.

You will help ensure documentation accuracy, process renewal letters, relay information to licensed team members, and assist with market submissions and endorsements under supervision. No prior insurance experience is required, and strong organization and communication skills are essential.