Police Vehicle Equipment Technician

City of Frisco; Frisco (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

City of Frisco Police Department seeks a skilled technician to set up, install, maintain, and troubleshoot emergency equipment and MDC software for patrol vehicles. The role involves on-site support, vendor coordination, and updating hardware and software systems to ensure reliable operations.

The position requires a High School Diploma or GED, EVT L-1 certification within one year, and a valid Texas driver’s license. Some after-hours work and on-call responsibilities may apply.

Qualifications

• Knowledge of hardware, software and peripheral equipment maintenance, repair, setup, modification and troubleshooting methods, practices, and procedures.
• Must be knowledgeable with Mobile Digital Computer (MDC) application concepts and practices.
• Knowledge of customer service and training methods and practices.
• Knowledge of City policies and procedures.
• Skill in responding, troubleshooting, and resolving technical automated management information systems issues over the telephone, electronically or on site.
• Skill in troubleshooting patrol vehicle electrical systems as related to emergency systems.
• Skill in implementing departmental procedures and objectives
• Skill in resolving customer complaints and concerns.
• Skill in using power tools, meters, and small tools.

Responsibilities

• Sets up, installs, upgrades, maintains, troubleshoots, and modifies emergency equipment and hardware and software for patrol vehicles.
• Removes and decommissions squads to prepare for transfer or auction.
• Provides end-user support on MDC, in-car video and lighting systems.
• Analyzes and troubleshoots siren, emergency lighting, wiring, hardware, and peripheral failures.
• Documents, maintains, upgrades, or replaces emergency equipment hardware and software systems.

Skills

Hardware maintenance

Software troubleshooting

Customer service

End-user support

Problem solving

Electrical systems troubleshooting

Tool usage (power meters)

Education

High School Diploma or GED

EVT L-1 Certification within 1 year

State driver’s license

Tools

MDC software

Police vehicle electrical systems

Job description

City of Frisco Police Department seeks a skilled technician to set up, install, maintain, and troubleshoot emergency equipment and MDC software for patrol vehicles. The role involves on-site support, vendor coordination, and updating hardware and software systems to ensure reliable operations.

The position requires a High School Diploma or GED, EVT L-1 certification within one year, and a valid Texas driver’s license. Some after-hours work and on-call responsibilities may apply.