Police Support Specialist

City of Billings; Billings (MT); On-site; USD 28,000 - 31,000; Full time

Job summary

The City of Billings is seeking a Police Support Specialist to perform a wide range of clerical duties in the Police Department, including processing documents, handling statistics, and providing information to officers and the public. The position requires a high school diploma, at least two years of related experience, and the ability to pass a pre-employment drug screen and background checks.

NCIC certification must be obtained within six months of hire.

Qualifications

• High school diploma or equivalent.
• Minimum of two years related work experience.
• Must pass pre-employment drug test and background check.
• National Crime Information Center certification within six months of hire.

Responsibilities

• Enters, deletes, and updates information on people, stolen guns, vehicles, and articles on law enforcement network in accordance with policies and procedures.
• Keeps warrant information current.
• Prepares and maintains program and operational records and files.
• Sorts and prepares records for retention.
• Reviews and makes copies as requested.
• Type a variety of documents including taped statements, letters, records, reports, case supplements, court documents, forms, and updates and e-mails for briefing documents.
• Reviews other agencies' information for items of local law enforcement interest and relays it to appropriate personnel.
• Processes officer requests for vehicles registration, driver's license, wanted persons, record checks, and related information.
• Prepares routine reports and reviews for completeness.
• Redacts confidential criminal justice information for public release.
• Processes requests and makes inquiries into the NCIC and CJIN regarding information on vehicle registration, driver's licenses, wanted persons, and criminal history records.
• Issues routine permits and licenses; receives and issues receipts for funds for permits.
• Answers phones.
• Assists the public at the counter.
• Provides information and answers inquiries.
• Assists citizens in filing and obtaining police department documents.
• Assists crime victims in obtaining benefits.
• May work in high stress and emotionally charged situations.
• Performs Other Duties as Assigned.

Skills

Reading comprehension

Math skills

Problem-solving

Education

High school diploma or equivalent

Job description

The City of Billings is seeking a Police Support Specialist to perform a wide variety of specialized clerical duties in support of the Police Department including initiating, processing, and maintaining documents, correspondence and statistics and providing information and assistance to officers and the public.

Salary Range: $20.3914 - $22.4894 per hour. Salary reflects Step 1 and Step 3 of a 7-step pay scale. Salary at hiring will be dependent upon the applicant's education, experience, and training.

Work Schedule: Full Time. Hours to be determined.

Essential Duties And Responsibilities

• Enters, deletes, and updates information on people, stolen guns, vehicles, and articles on law enforcement network in accordance with policies and procedures.
• Keeps warrant information current.
• Prepares and maintains program and operational records and files.
• Sorts and prepares records for retention.
• Reviews and makes copies as requested.
• Type a variety of documents including taped statements, letters, records, reports, case supplements, court documents, forms, and updates and e-mails for briefing documents.
• Reviews other agencies' information for items of local law enforcement interest and relays it to appropriate personnel.
• Processes officer requests for vehicles registration, driver's license, wanted persons, record checks, and related information.
• Prepares routine reports and reviews for completeness.
• Redacts confidential criminal justice information for public release.
• Processes requests and makes inquiries into the NCIC and CJIN regarding information on vehicle registration, driver's licenses, wanted persons, and criminal history records.
• Issues routine permits and licenses; receives and issues receipts for funds for permits.
• Answers phones.
• Assists the public at the counter.
• Provides information and answers inquiries.
• Assists citizens in filing and obtaining police department documents.
• Assists crime victims in obtaining benefits.
• May work in high stress and emotionally charged situations.
• Performs Other Duties as Assigned.

Required Qualifications And Skills

• High school diploma or equivalent.
• Minimum of two (2) years related work experience.
• Must be able to pass a pre-employment drug test and a Federal and State criminal history background check.
• Must be able to obtain National Crime Information Center certification within six months of hire.
• Position requires reading communication, math, and problem-solving skills.

Equal Opportunity Employer.