Stenographer/Transcriptionist

Pocatello Fire Department; Pocatello (ID); On-site; USD 32,000 - 52,000; Full time

Job summary

Pocatello Police Department is seeking a Police Stenographer/Transcriptionist to support the Detectives Division. The role involves typing dictations, editing reports, data entry for bookings, and maintaining accurate records with strict confidentiality.

Responsibilities include handling calls, assisting with online reports, and providing information to detectives in the field. The position requires attention to detail, strong grammar, and the ability to work under deadlines.

Qualifications

• High school diploma or GED required.
• At least two years customer service/clerical experience.
• Background check, CVSA and drug screening required.
• ILETS and NCIC Certification preferred; background check, CVSA and drug screening required.
• CPR Certification is preferred.

Responsibilities

• Type reports dictated by detectives and police officers, entering property involvements and booking information.
• Edit dictation as needed without changing the content; verify missing information with Officers; enter data in Spillman for NIBRS coding.
• Enter booking information for criminal charges and process pawn reports and field interview cards; update records in Spillman.

Skills

Customer service

Clerical

Attention to detail

Communication

Education

High school diploma or GED

Tools

Spillman system

Job description

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2598401

The Police Stenographer/Transcriptionist performs a variety of administrative and clerical duties for the Detectives Division of the Police Department. The job includes typing and editing reports dictated by detectives and police officers while correcting errors and omissions, performing data entry for bookings, monitoring the call board to coordinate with dispatch when Detectives are needed, answering the phone, processing pawn reports, entering or retrieving information from the police computerized systems, researching records and providing information to Detectives or Officers in the field and overseeing online crime reports from the local City database. The Police Stenographer/Transcriptionist performs a wide range of office support functions using independent judgment while applying existing policies and procedures to complete assignments. The job includes responding to non-routine inquiries and explaining department/division services, policies, procedures and rationale for decisions. The job is very detail-oriented to run criminal records, enter bookings and prepare reports requiring complete and accurate information. The job involves the use of a variety of computer operations and/or specialized software to complete daily assignments. The work is performed under a designated supervisor, with latitude allowed for independent judgment and initiative within the processes and procedures required by the Police Department. The job requires fast, efficient and accurate customer service, the ability to accurately type documents with excellent grammar and spelling, good communication and multi-tasking skills and the ability to work efficiently with multiple interruptions, often under strict deadlines. Due to the nature of the job in the police department, confidentiality in all work is required. The job requires the ability to maintain a collaborative and cooperative working relationship with elected and appointed officials, other City employees, organizations, and the general public. The work environment includes an office environment with moderate noise level. The work schedule/hours may vary depending on work assignment. Some positions may require a valid Idaho Drivers License.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Types reports dictated by detectives and police officers while correctly entering property involvements and booking formation.
• Edits dictation as needed without changing the actual content of the report. Follows-up with Officers to verify or locate missing information. Enters data in the Police Spillman system for NIBRS coding. Distributes reports to appropriate parties. Checks for online reports, assigns case number and completes relevant information.
• Enters booking information for criminal charges. Processes pawn reports and field interview cards. Enters new information and updates current records in the Spillman database verifying the accuracy of name records, aliases, addresses, phone numbers and other pertinent information.
• Dispatches detectives to burglary and felony calls. Monitors the whereabouts of detectives and tracks number of calls, assigns new cases to detectives, and logs, tracks and prepares data into reports for distribution.
• Answers incoming phone calls and greets walk-in customers, provides general and specific information to the public, answers questions and inquiries, explains processes and procedures and provides referrals to other departments or staff as needed. Receives and logs online reports, prepares case files, runs license plate checks, warrant checks and other criminal records checks through NCIC, ILETS, DMV and/or FBI as needed.
• Provides clerical and administrative support services to detective as needed; Maintains accurate and complete records, files and documentation. Assists in other areas of police department support. Maintains strict confidentiality in all cases. Cross-trains in, and performs the work of other administrative personnel in various divisions of the Police Department as needed.
• Keeps immediate supervisor and designated others fully accurately informed concerning work progress, including high priority calls, present and potential work problems and suggestions for new or improved ways of addressing such problems. Provides assistance, information and answers questions from the public.
• Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

ACCEPTABLE EXPERIENCE, TRAINING, LICENSES AND/OR CERTIFICATIONS

• High school diploma or GED;
• At least two (2) years previous experience performing customer service, clerical and administrative duties, preferably in a law enforcement setting;
• Successful completion of Police Department background check, CVSA and drug screening is required.
• ILETS and NCIC Certification is preferred; Successful completion of Police Department background check, CVSA and drug screening is required.
• CPR Certification is preferred.

An equivalent combination of education and experience that provides the