Business Support Specialist I - Part-time

City of Colorado Springs; Colorado Springs (CO); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

The Colorado Springs Police Department is seeking a part-time Business Support Specialist I to perform data entry, clerical tasks, and assist the public. The role requires flexibility in hours, including weekends, and is subject to budget-related furloughs in 2026.

Starting pay follows the posted range, with room to grow, and candidates with basic computer skills and a customer-service mindset are encouraged to apply. Contact CSPD HR for questions.

Qualifications

• Equivalent to completion of the twelfth grade (high school diploma or GED).
• This is an entry level position and prior experience is not required.
• Knowledge of modern office procedures, methods, and equipment, including computers and supporting software.
• Ability to communicate clearly, orally and in writing, and de-escalate customers and situations as necessary.
• Ability to establish and maintain effective working relationships.
• Ability to work in a dynamic environment.
• Knowledge of basic computer skills and extensive keyboard use.

Responsibilities

• Merge reports into the Law Enforcement Record Management System.
• Enter and retrieve data in various systems and databases.
• Perform quality checks on entered or received data.
• Process and release records requested by the public, media, attorneys, etc.
• Receive phone requests for information and screen for a specific need, then provide response or redirect to appropriate person/section.
• Assist in monthly Federal Incident Based Reporting (IBR) report corrections.
• Assist in CCIC/NCIC desk operations related to processing pick-ups, cancellations, and confirmations.
• Process sex offender registration forms through the COSAR database.
• Provide customer service to Police Department customers in a dynamic environment.

Skills

Office procedures

English usage

Communication

De-escalation

Teamwork

Typing / keyboard skills

Education

High school diploma or GED

Equivalency allowed

Microsoft Office & Adobe PDF Pro

Tools

Microsoft Office Suite

Adobe PDF Pro

Job description

About the Job

The Colorado Springs Police Department seeks a Business Support Specialist I to perform various data entry and other clerical duties, as well as provide general information and assistance to the public. This is a part-time .5 FTE position (20 hours per week).

Work Schedule

You must be able to work varied hours and days, including weekends. This position is shift work; you can be assigned to any shift.

This position is subject to budget required furloughs to be implemented in the 2026 calendar year.

We're an accredited pay equity employer!

Your starting pay will be within the posted hiring range based on your years of experience and education. Room to Grow! 2026 Salary Schedule

As a Business Support Specialist I, you will:

• Merge reports into the Law Enforcement Record Management System
• Enter and retrieve data in various systems and databases
• Perform quality checks on received entered or received data
• Process and release records requested by the public, media, attorneys, etc.
• Receive phone requests for information and services from the public and other agencies; screen for a specific need, and directly provide response or re-direct to appropriate person/section
• Assist in monthly Federal Incident Based Reporting (IBR) report corrections
• Assist in CCIC/NCIC desk operations as related to the processing of pick-ups, cancellations, and confirmations
• Processing sex offender registration forms through the States COSAR (Colorado Sexual Assault Registry) database
• Provide customer service to Police Department customers, typically in a dynamic environment

Knowledge, Skills and Abilities

• Knowledge of modern office procedures, methods, and equipment, including computers and supporting software
• Knowledge of proper English usage, spelling, punctuation, and grammar
• Ability to communicate clearly and concisely, orally and in writing, as well as be able to de-escalate customers and situations as necessary
• Ability to establish and maintain effective working relationships
• Ability to work in a dynamic environment
• Knowledge of basic computer skills and the extensive use of a computer keyboard.

• Equivalent to completion of the twelfth grade (high school diploma or GED).
• This is an entry level position and prior experience is not required.

Education and Experience Equivalency

One year of relevant work experience may be substituted for one year of required education (OR) one year of academic coursework directly related to this position beyond the minimum requirement may be substituted for one year of required professional experience.

• Specialized training in data entry, clerical practices, accounting, typing, or other related fields
• Experience in a law enforcement agency
• Experience that demonstrates proficiency with Microsoft Office Suite and Adobe PDF Pro
• Experience working with and interpreting legal files and forms

Please contact CSPD Human Resources at [e-mail] for any questions about this position.

Pre-employment Requirements

The job offer will be contingent upon successful completion of an extensive background investigation, to include a polygraph examination, extensive background check, fingerprinting, criminal history check, and other pre-employment assessments. The background investigation process commonly takes 6-8 weeks to complete.

Applicants that have used marijuana or CBD products within 3 months from the date of their application submission will not be eligible for hire. More information about the Colorado Springs Police Department’s Marijuana Use Policy can be found at https://coloradosprings.gov/police-department/page/marijuana-use