Police Records & Support Specialist

City of Billings; Billings (MT); On-site; USD 28,000 - 31,000; Full time

Job summary

The City of Billings is seeking a Police Support Specialist to perform a wide range of clerical duties in the Police Department, including processing documents, handling statistics, and providing information to officers and the public. The position requires a high school diploma, at least two years of related experience, and the ability to pass a pre-employment drug screen and background checks.

NCIC certification must be obtained within six months of hire.

Qualifications

• High school diploma or equivalent.
• Minimum of two years related work experience.
• Must pass pre-employment drug test and background check.
• National Crime Information Center certification within six months of hire.

Responsibilities

• Enters, deletes, and updates information on people, stolen guns, vehicles, and articles on law enforcement network in accordance with policies and procedures.
• Keeps warrant information current.
• Prepares and maintains program and operational records and files.
• Sorts and prepares records for retention.
• Reviews and makes copies as requested.
• Type a variety of documents including taped statements, letters, records, reports, case supplements, court documents, forms, and updates and e-mails for briefing documents.
• Reviews other agencies' information for items of local law enforcement interest and relays it to appropriate personnel.
• Processes officer requests for vehicles registration, driver's license, wanted persons, record checks, and related information.
• Prepares routine reports and reviews for completeness.
• Redacts confidential criminal justice information for public release.
• Processes requests and makes inquiries into the NCIC and CJIN regarding information on vehicle registration, driver's licenses, wanted persons, and criminal history records.
• Issues routine permits and licenses; receives and issues receipts for funds for permits.
• Answers phones.
• Assists the public at the counter.
• Provides information and answers inquiries.
• Assists citizens in filing and obtaining police department documents.
• Assists crime victims in obtaining benefits.
• May work in high stress and emotionally charged situations.
• Performs Other Duties as Assigned.

Skills

Reading comprehension

Math skills

Problem-solving

Education

High school diploma or equivalent

Job description

The City of Billings is seeking a Police Support Specialist to perform a wide range of clerical duties in the Police Department, including processing documents, handling statistics, and providing information to officers and the public. The position requires a high school diploma, at least two years of related experience, and the ability to pass a pre-employment drug screen and background checks.

NCIC certification must be obtained within six months of hire.