Police Service Technician (Technology and Records) - 00610

City of New Bern; New Bern (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

City of New Bern seeks a police records clerk to perform intermediate clerical duties, including coding, reporting, filing and researching police records. Work is performed under supervision of a Civilian Unit Supervisor.

Responsibilities include front desk duties, data entry, reports, and handling severe records with accuracy. The role requires general knowledge of recordkeeping, familiarity with police forms, and ability to work with the public and officers.

Qualifications

• General knowledge of modern record keeping procedures and practices.
• Ability to type accurately and at a reasonable speed; operate data entry equipment.
• High school diploma or equivalent with typing courses and clerical experience.

Responsibilities

• Maintain and file police records; prepare reports; assist the public; data entry and report accuracy checks.
• Answer phones at front desk; greet public and provide information to officers and visitors.
• Enter, file and maintain incident, arrest, accident and field interview/trespass records; issue warrants/orders.
• Process applications for tax permits/franchises; collect fees and prepare deposits.
• Access D.C.I. and N.C.I.C. for necessary information; archive police records; assist with investigations.

Skills

Recordkeeping

Typing

Data entry

Office equipment operation

Communication with public

Attention to detail

Interpersonal skills

Education

High school diploma or equivalent

Tools

D.C.I. access

NCIC access

Job description

: Performs intermediate skilled clerical work coding, reporting, filing and researching police records and police related data; does related work as required. Work is performed under the regular supervision of a Civilian Unit Supervisor.

: Maintaining and filing police records; preparing reports; assisting the public; entering data and checking reports for accuracy.

*(The following tasks are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)*

• Works at front desk area; answers phones; greets public and gives information and assistance to the public and officers.
• Enters, files and maintains incident, arrest, accident and field interview/trespass records.
• Enters, files and maintains warrants/orders for arrest, criminal summons and subpoenas.
• Ensures completeness and accuracy of reports submitted for data entry.
• Prepares reports on initial investigation of assigned calls for service.
• Takes into custody found property and items of evidence.
• Accesses D.C.I. and N.C.I.C. for necessary information.
• Receives and processes applications for tax permits/franchises; issues permits for tax operators/franchises.
• Collects money for parking citations, fingerprints and taxi permits/franchises; prepares bank deposits and reports.
• Processes applicants for community homeless shelter.
• Archives various types of police records.
• Performs related tasks as required.

: General knowledge of modern record keeping procedures and practices; general knowledge of police forms, terminology and records; general knowledge of departmental programs, policies and procedures; ability to perform a considerable volume of detailed record work; ability to maintain files; ability to type accurately and at a reasonable rate of speed; ability to operate general office and data entry equipment; ability to follow written and oral directions; ability to establish and maintain effective working relationships with associates and the general public.

Education and Experience

Any combination of education and experience equivalent to graduation from high school including or supplemented by courses in typing and some experience in general clerical work.

Special Requirements

Obtain and maintain a current D.C.I. certification and a Notary Public certification issued by the State of North Carolina.

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CRIMINAL BACKGROUND CHECKS AND PSYCHOLOGICAL EVALUATIONS ARE REQUIRED ON FINAL INTERNAL AND EXTERNAL CANDIDATE(S) APPLYING FOR THIS POSITION WITH THE CITY OF NEW BERN.

*The City of New Bern is an Equal Opportunity Employer.*