Police Records & Technology Supervisor

Town of Groton; Groton (CT); On-site; USD 63,000 - 82,000; Full time

Benefits offered by this job

Health & dental insurance

Employer HSA contribution

Pension plan / 457 retirement

Tuition reimbursement

Life insurance

Paid holidays

Job summary

The Town of Groton, CT is seeking a Police Support Specialist to manage critical police records, data, and technology systems. This role supports daily law enforcement operations, ensures accuracy, security, and accessibility of records, and leads technology initiatives across the department.

The ideal candidate has strong technical skills, sound judgment, confidentiality, and a commitment to public service.

Qualifications

• Requires a high school diploma or equivalent with coursework in office administration, computer systems, or related training.
• 5+ years of recent, progressively responsible experience supporting police or law enforcement technology systems (networks, applications, user support).
• Ability to obtain and maintain CJIS certifications (NCIC, COLLECT, AFIS, LiNX, CISS, CAD/RMS).

Responsibilities

• Review, process, and maintain police reports, case files, citations, and data, ensuring accuracy and compliance with laws and reporting standards.
• Compile and analyze crime data for monthly and annual reports; manage records requests (FOI/FOIA).
• Lead and support police technology initiatives and coordinate with IT to align with municipal standards.
• Supervise staff in the records division and provide training and support to department personnel.

Skills

Police tech experience

Network operations

Customer support

Technology initiatives

Analytical ability

Information security

Education

High school diploma

Coursework in Computer Information Systems

Tools

NCIC

COLLECT

AFIS

LiNX

CISS

CAD/RMS

Job description

The Town of Groton, CT is seeking a Police Support Specialist to manage critical police records, data, and technology systems. This role supports daily law enforcement operations, ensures accuracy, security, and accessibility of records, and leads technology initiatives across the department.

The ideal candidate has strong technical skills, sound judgment, confidentiality, and a commitment to public service.