Police Records & Public Services Specialist I

City of Fountain; Fountain (CO); On-site; USD 40,000 - 54,000; Full time

Job summary

City of Fountain in Fountain, CO seeks a Police Services Representative I to provide administrative and records management support for the Police Department. You will respond to public inquiries, process records requests, and assist with fingerprinting, document processing, and related financial transactions in accordance with laws and department procedures.

The role requires accurate data entry into RMS, preparation of court documents, and ensuring confidentiality of sensitive records.

Qualifications

• High School Diploma or G.E.D. or equivalent required.
• Associates Degree or equivalent with coursework in Criminal Justice, Criminology, or related field preferred.
• One year of admin/clerical data entry and customer service experience required.
• Two or more years of admin, data entry and customer service experience preferred.
• Valid Colorado Driver’s License preferred.
• Able to obtain OSN with Colorado Bureau of Investigations (CBI).
• Able to obtain ICS 100 and 700 certifications within 90 days of employment.
• Must not have felony or misdemeanor convictions that would prevent clearance from the CBI.

Responsibilities

• Complies with City policies and laws.
• Maintains professional relationships with coworkers, supervisors, partners, and the public.
• Assists walk-in customers with questions and information.
• Fingerprints and photographs adults and juveniles per court orders; fingerprints public when needed.
• Processes documents from the public and records requests (e.g., impound forms, background packets, subpoenas).
• Manages cash drawer and monies from records releases and other transactions.
• Merges reports in the Records Management System and corrects information as needed.
• Prepares and researches documentation for internal departments, courts, and outside agencies.
• Enters incidents, citations, and traffic reports into RMS and ensures accuracy.
• Assists the public in obtaining copies of records by phone or in person.
• Answers calls with accurate information for law enforcement, public, and internal offices.
• Submits documentation to the District Attorney’s Office in a timely manner, including electronic filings.

Education

High School Diploma or equivalent

Associate's Degree in Criminal Justice/Criminology or related field

Job description

City of Fountain in Fountain, CO seeks a Police Services Representative I to provide administrative and records management support for the Police Department. You will respond to public inquiries, process records requests, and assist with fingerprinting, document processing, and related financial transactions in accordance with laws and department procedures.

The role requires accurate data entry into RMS, preparation of court documents, and ensuring confidentiality of sensitive records.