Police Records & Information Specialist

City of Boynton Beach; Boynton Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The City of Boynton Beach is seeking a receptionist to support the Police Department with front-desk duties, phone coverage, and direct customer service to visitors and staff.

The role includes performing NCIC/FCIC data checks, entering information into local RMS, reviewing records for accuracy, and coordinating with the Clerk of Court and State agencies. A high school diploma and one year of related experience are required.

Qualifications

• High school diploma or equivalent; 1 year related clerical and customer service experience.
• Must possess and maintain a valid Florida driver's license.
• Must obtain NCIC/FCIC terminal operator certification within one year in the position.

Responsibilities

• Receives and directs visitors at the front desk; answers phones and routes calls.
• Performs NCIC/FCIC searches and data entry; forwards results as needed.
• Maintains logs, processes citations, and coordinates with Clerk of Court.
• Operates various office equipment and supports records management.
• Assists with public records requests and emergency operations as needed.

Skills

Customer service

Data entry

Multitasking

Microsoft Office

Attention to detail

Education

High school diploma or equivalent

Tools

NCIC/FCIC terminal

Records Management System

Telephone/office equipment

Job description

The City of Boynton Beach is seeking a receptionist to support the Police Department with front-desk duties, phone coverage, and direct customer service to visitors and staff.

The role includes performing NCIC/FCIC data checks, entering information into local RMS, reviewing records for accuracy, and coordinating with the Clerk of Court and State agencies. A high school diploma and one year of related experience are required.