Police Records Clerk I - Front Desk & Data Entry

City of Kissimmee; Kissimmee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The City of Kissimmee Police Department seeks a Records Clerk I to perform general and specialized office support, including data entry, processing public records requests, and assisting the public at the front counter and over the phone.

The role requires a high school diploma or GED and experience in office work or law enforcement records, with background checks and certifications as part of the onboarding process. Numerous clerical duties support department operations.

Qualifications

• High school diploma or GED with experience in general office work and data entry.
• Must pass fingerprint-based background check and CVSA polygraph and obtain required certifications.
• Proficiency in MS Office; familiarity with records software is preferred.

Responsibilities

• Data entry of reports, notices of violation, field contacts, citations and related documents.
• Process public records requests via JustFOIA with timely acknowledgments and redactions as required by law.
• Answer phones, greet visitors, and manage the lobby and direct visitors.
• Enter Declined to File and Approved for Filing case sheets and edit information as needed.
• Route time-sensitive reports and distribute confidential documents to agencies.
• Prepare body cam footage and 911 audio for review and retention.
• Process criminal citations and case reports for state prosecution and conduct background checks.
• Provide clerical support, process mail, and handle subpoenas.

Skills

MS Office

Data entry

Typing 35 wpm

Communication

Office procedures

Education

High school diploma or GED

Tools

Public sector records software

Job description

The City of Kissimmee Police Department seeks a Records Clerk I to perform general and specialized office support, including data entry, processing public records requests, and assisting the public at the front counter and over the phone.

The role requires a high school diploma or GED and experience in office work or law enforcement records, with background checks and certifications as part of the onboarding process. Numerous clerical duties support department operations.