Police Records & Front Desk Specialist

City of Seguin; Seguin (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

The City of Seguin is seeking a Records Clerk to support the Seguin Police Department. Under supervision of the Records Manager, you will handle confidential law enforcement data, process police reports, and assist the public at the front counter and by phone.

You will enter and retrieve data in various records management systems, photocopy and distribute reports, and help with filing, destruction, and long-term retention of records. Strong typing and customer service are essential.

Qualifications

• High school graduation plus one year clerical experience that demonstrates a general aptitude for working with the public in a multi-task environment.
• Typing at least 40 words per minute with a high degree of accuracy; proficient with data entry and basic business writing.
• Experience with office equipment and basic computer applications.

Responsibilities

• Performs a wide variety of technical and clerical duties in support of departmental operations including collecting, indexing, processing, maintaining, retrieving, copying, and distributing police reports, citations, warrants, subpoenas, and related paperwork.
• Enters, maintains, and retrieves data in automated law enforcement records management systems.
• Photocopies and distributes crime, incident, arrest, and related reports to various agencies and staff; processes and distributes to District Attorney's Office and County Attorney's Office for prosecution.
• Assists public and departmental staff in person and by telephone; answers inquiries and ensures records release complies with laws.
• Collects fees for copies of reports and records checks, issues receipts, and balances ledgers.
• Assists with file and record management including destruction and long-term retention methods such as scanning.

Skills

Office equipment

Communication skills

Customer service

Phone etiquette

Business writing

Typing 40 wpm

Microsoft Excel

Microsoft Word

Education

High school diploma

Tools

Excel

Word

Job description

The City of Seguin is seeking a Records Clerk to support the Seguin Police Department. Under supervision of the Records Manager, you will handle confidential law enforcement data, process police reports, and assist the public at the front counter and by phone.

You will enter and retrieve data in various records management systems, photocopy and distribute reports, and help with filing, destruction, and long-term retention of records. Strong typing and customer service are essential.