Police Records Manager

City of Seguin; Seguin (TX); Sur place; USD 27 000 - 39 000; Plein temps

Résumé du poste

City of Seguin's Police Department seeks a Records Manager under general supervision of a Police Lieutenant to oversee processing, storage, retrieval, retention, and backup of all police records and to serve as liaison between the police and IT departments and the records management system vendor.

The role supervises clerks, handles public records requests, generates reports, and ensures data accuracy while coordinating with multiple agencies and customers; requires a high school diploma and

Qualifications

• Experience with police records management preferred.
• Ability to manage confidential information with discretion.
• Experience supervising staff and coordinating daily operations.

Responsabilités

• Oversee processing, storage, retrieval, retention, and backup of police records.
• Serve as liaison between the police department, IT department, and records management vendor.
• Supervise Records Clerks and coordinate daily operations of the Records Management Section.
• Respond to public information requests and determine release of records.
• Prepare management reports and analyze data for trends and accuracy.

Connaissances

Record management

Public records requests

Supervising staff

Data entry

Customer service

IT liaison

Formation

High school diploma

Description du poste

Under the general supervision of a Police lieutenant , the Records Manager oversees the processing, storage, retrieval, retention, and back up of all police records. The Records Manager is also responsible for serving as liaison between the police department, IT department, and records management system vendor.

EXAMPLES OF WORK:

Essential Job Functions*

• Supervises the Records Clerks and coordinates the daily operations of the Records Management Section of the Seguin Police Department
• Serves as the official Custodian of Records. Responds to public information requests making determinations as to what records and information is appropriate to release to the public
• Interviews, trains, assign work to, evaluates, and recommends promotion, discipline, or dismissal for subordinates;
• Reviews and analyzes data, formulates conclusions and identifies trends/probabilities and makes recommendations and /or initiates appropriate action
• Prepares management level reports and statistical data related to the section's operations and procedures.
• Reviews spreadsheets, police records and databases for accuracy; runs statistics, analyzes such statistics and creates reports; processes expunction paperwork for custodian of records
• Produces and submits monthly FBI reports and edits errors; compiles police reports
• Liaison for all records related software and IT department, assists and trains officers on use of the software and mobile computer problems in relation to paperless reporting
• Deals with walk-in customers and mail requests regarding accident reports; burglary and criminal mischief reports, alarm permits etc.; collects payments for police reports, fingerprinting, photographs, etc., and prepares balance sheet from cash register;

Other Important Duties*

• Has IT administrative rights in order to repair computer issues and the installation of files.
• May fax reports to different agencies when requested; and
• Performs such other duties as may be assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of: laws, rules and regulations related to police public record maintenance and storage.
• Knowledge of customer service methods and deliver;
• Knowledge of: general office machinery and procedures.
• Knowledge of: computers and related equipment, hardware and software for multiple database entry, storage, retrieval, research and statistical information.
• Ability to: communicate effectively both orally and in writing; work with the general public; keep accurate records; type at a speed of at least 40 words per minute with a high degree of accuracy; and operate a computer.
• Ability to: work with confidential data and maintain such confidence, and prioritize work assignments.
• Ability to: maintain an effective working relationship with other municipal employees, departmental officials and the general public.
• Skill in: planning and implementing departmental procedures and objectives;
• Skill in: effectively supervising and delegating duties to assigned staff;
• Skill in: resolving customer complaints and concerns

ENVIRONMENTAL FACTORS AND CONDITIONS/ PHYSICAL REQUIREMENTS:

• Work is performed in office environment;
• May be subject to repetitive motion such as typing; data entry and vision to monitor
• May by subject to bending, reaching, kneeling, and lifting such as retrieving or replacing records of files or boxes of files.
• Must be able to occasionally lift up to 25 lbs.

ACCEPTABLE EXPERIENCE AND TRAINING:

High school diploma required. Experience in law enforcement records, records management, or supervision preferred.

CERTIFICATES AND LICENSES REQUIRED:

Valid Texas Driver's License.

Ability to:be certified by the attorney general as the Custodian of Records.

For full job descriptions click on the attachments

-Starting Salary: $23.93/hour

- Position Will Remain Open Until Filled

The City of Seguin is an "Equal Opportunity Employer" (AA/EOE)

* For the purpose of compliance with the Americans With Disabilities Act (ADA). This job description does not take into account potential reasonable accommodations.