Police Records & Front Desk Specialist

Colorado State University; Fort Collins (CO); On-site; USD 44,000 - 58,000; Full time

Job summary

Colorado State University Fort Collins seeks a Records Front Desk Technician to provide administrative, data-entry, and records-management support within the CSU Police Department. The role emphasizes accuracy, confidentiality, and timely processing of police reports and public inquiries at the front desk.

Core hours are Monday–Friday, in-person duties with customer service focus, data searches, scanning, and retention in line with policies and legal requirements.

Qualifications

• Three years of relevant experience in a customer service role with a focus on attention to detail.
• Education and experience combination in an occupation related to the work assigned equal to three years.
• Transcript required if using education in place of experience.

Responsibilities

• Provide technical and professional support to the Records Coordinator with problem solving and documentation.
• Support data searches and compilations through computerized records management systems.
• Assist reception of clients, answer questions, and direct to correct departments.
• Input data from official documents and ensure timely filing and retention.
• Process, scan, index, retrieve, file, and maintain records per retention schedules.

Skills

Customer service

Attention to detail

Data entry

Education

Associate's degree or related experience

Tools

Records management systems

Job description

Colorado State University Fort Collins seeks a Records Front Desk Technician to provide administrative, data-entry, and records-management support within the CSU Police Department. The role emphasizes accuracy, confidentiality, and timely processing of police reports and public inquiries at the front desk.

Core hours are Monday–Friday, in-person duties with customer service focus, data searches, scanning, and retention in line with policies and legal requirements.