Emergency Police Dispatcher: Critical Communications Hub

Regional 911 Intake Solutions; Granton (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

Regional 911 Intake Solutions seeks police dispatchers to receive and document calls for police assistance, coordinate with officers, and relay critical information. The role emphasizes accuracy, rapid decision-making, and coordination with nearby agencies.

Ideal candidates have a high school diploma, strong typing, radio communication, and multitasking abilities, with access to criminal justice information systems as needed. Training may be provided.

Qualifications

• This role commonly requires a high school diploma or equivalent and may include on-the-job training.
• Typing, radio and clear communication skills are essential for accurate dispatching.
• Candidates should be able to handle multiple tasks under pressure and maintain confidentiality.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, vehicle details, and hazards
• Assign calls to officers according to priority and procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and safety concerns
• Coordinate with neighboring agencies and other emergency services
• Maintain incident records and safeguard restricted information

Skills

Typing accuracy

Radio communication

Multitasking

Clear communication

Education

High school diploma

Tools

Records management system

CJIS access

Job description

Regional 911 Intake Solutions seeks police dispatchers to receive and document calls for police assistance, coordinate with officers, and relay critical information. The role emphasizes accuracy, rapid decision-making, and coordination with nearby agencies.

Ideal candidates have a high school diploma, strong typing, radio communication, and multitasking abilities, with access to criminal justice information systems as needed. Training may be provided.