Police Dispatcher

FailSafe Communications; Dallas (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Immediate eligibility for health and w

401(k) savings plan with dollar-for-d

Tuition Reimbursement

PTO accrual beginning Day 1

Job summary

Baylor Scott & White Health in Dallas, TX is seeking a Police Dispatcher to handle emergency and non-emergency calls for Police and Security Officers. The role requires using complex telecommunications, alarms, and computer systems with strong verbal and typing skills.

You will monitor multiple lines and alarms, stay calm in life-and-death incidents, and contribute to campus safety. A Telecommunicator license is required within 1 year of hire; HS diploma and minimal experience are acceptable.

Qualifications

• Education: HS Diploma or GED.
• Experience: Less than 1 year in dispatch or related role.
• Certification/license: Cert Telecommunicator Oper required within 1 year of hire.

Responsibilities

• Answers, evaluates, prioritizes, and dispatches emergency and non-emergency calls for assistance to Police and Security Officers.
• Monitors multiple telephone/intercom lines and alarms.
• Monitors law enforcement communications, weather, and incidents in Dallas/Fort Worth area.
• Monitors alarms, access control, and CCTV systems.
• Must remain calm and focused during life and death incidents to ensure appropriate response.

Skills

Calm under pressure

Verbal communication

Typing skills

Attention to detail

Education

HS Diploma/GED Equivalent

Tools

Law enforcement computer systems

Alarms and CCTV monitoring

Job description

Within 10 mi Within 25 mi Within 50 mi Within 200 mi

Dallas, Texas, United States(On-Site) · Posted 2 days ago

The insights provided are generated by AI and may contain inaccuracies.Please independently verify any critical information before relying on it.

Police Dispatcher

The insights provided are generated by AI and may contain inaccuracies.Please independently verify any critical information before relying on it.

About this role

About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary The Dispatcher shows critical and organizational skills to handle emergency and non-emergency calls. Utilizes effective verbal and typing skills to maintain operations and respond to Police and security situations. Exhibits technological proficiency to use complex telecommunications, alarms, and computer systems.

Essential Functions of the Role

• Answers, evaluates, prioritizes, and dispatches emergency and non-emergency calls for assistance to Police and Security Officers.
• Monitors and processes calls from large number of incoming telephone lines, intercom lines, emergency call boxes and alarms.
• Monitors law enforcement computer communications, severe weather, and critical incidents in Dallas/Fort Worth area that may impact campus safety.
• Monitors complex system of alarms, computerized access control, and CCTV.
• Must remain calm and focused during life and death incidents. This ensures Police, Security, and Medical response is appropriate and complete.

Key Success Factors

• Telecommunicators License (TCO)

Belonging Statement We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - Less than 1 Year of Experience
• CERTIFICATION/LICENSE/REGISTRATION - Cert Telecommunicator Oper (TCO): Cert Telecommunicator Oper required within 1 year of hire.

Job ID: 86659253

About the company

Baylor Scott & White Health

As the largest not-for-profit healthcare system in Texas and one of the largest in the United States, Baylor Scott & White Health was born from the 2013 combination of Baylor Health Care System and Scott & White Healthcare.Today, Baylor Scott & White includes 52 hospitals, more than 1,300 health system care sites, more than 7,200 active physicians, over 57,000 employees and the Baylor Scott & White Health Plan.