Emergency Police Dispatcher – Calm Under Pressure

FailSafe Communications; Dallas (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Immediate eligibility for health and w

401(k) savings plan with dollar-for-d

Tuition Reimbursement

PTO accrual beginning Day 1

Job summary

Baylor Scott & White Health in Dallas, TX is seeking a Police Dispatcher to handle emergency and non-emergency calls for Police and Security Officers. The role requires using complex telecommunications, alarms, and computer systems with strong verbal and typing skills.

You will monitor multiple lines and alarms, stay calm in life-and-death incidents, and contribute to campus safety. A Telecommunicator license is required within 1 year of hire; HS diploma and minimal experience are acceptable.

Qualifications

• Education: HS Diploma or GED.
• Experience: Less than 1 year in dispatch or related role.
• Certification/license: Cert Telecommunicator Oper required within 1 year of hire.

Responsibilities

• Answers, evaluates, prioritizes, and dispatches emergency and non-emergency calls for assistance to Police and Security Officers.
• Monitors multiple telephone/intercom lines and alarms.
• Monitors law enforcement communications, weather, and incidents in Dallas/Fort Worth area.
• Monitors alarms, access control, and CCTV systems.
• Must remain calm and focused during life and death incidents to ensure appropriate response.

Skills

Calm under pressure

Verbal communication

Typing skills

Attention to detail

Education

HS Diploma/GED Equivalent

Tools

Law enforcement computer systems

Alarms and CCTV monitoring

Job description

Baylor Scott & White Health in Dallas, TX is seeking a Police Dispatcher to handle emergency and non-emergency calls for Police and Security Officers. The role requires using complex telecommunications, alarms, and computer systems with strong verbal and typing skills.

You will monitor multiple lines and alarms, stay calm in life-and-death incidents, and contribute to campus safety. A Telecommunicator license is required within 1 year of hire; HS diploma and minimal experience are acceptable.