Police Dispatcher

Commission on Accreditation for Law Enforcement Agencies, Inc; Boulder (CO); On-site; USD 40,000 - 60,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen engagierten Police Dispatcher, der für die Sicherheit der Öffentlichkeit sorgt. In dieser Schlüsselrolle sind Sie verantwortlich für die schnelle Bearbeitung von Notrufen und die Koordination von Notfalldiensten. Sie werden in einem dynamischen Umfeld arbeiten, in dem Ihre Entscheidungen unmittelbare Auswirkungen auf die Gemeinschaft haben. Wenn Sie über ausgezeichnete Kommunikationsfähigkeiten und die Fähigkeit verfügen, in stressigen Situationen ruhig zu bleiben, könnte dies die perfekte Gelegenheit für Sie sein. Bringen Sie Ihre Fähigkeiten in einem Team ein, das sich der öffentlichen Sicherheit verschrieben hat.

Qualifications

• 5 Jahre Erfahrung in kundenorientierten oder öffentlichen Diensten.
• Fähigkeit, unter Druck zu kommunizieren und Informationen schnell zu verarbeiten.

Responsibilities

• Koordination und Überwachung der Notrufressourcen.
• Dokumentation von Anrufinformationen und Einsatzzeiten.

Skills

Kundenservice

Notfallmanagement

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Stressbewältigung

Education

Abschluss in einem relevanten Bereich

Tools

Computer-Aided Dispatch System

Datenbanken

Job description

The University of Colorado Boulder Police Department (CUPD) is now accepting applications for a Police Dispatcher! This position protects the lives, health, safety and property of the public by expeditiously receiving, analyzing, interpreting, evaluating and prioritizing multiple simultaneous emergency requests for law-enforcement, fire, ambulance and rescue services and allocating, deploying and monitoring the activities of responding units.
Receiving/Prioritizing Calls & Send Appropriate Response

What Your Key Responsibilities Will Be:
Make decisions directly impacting the lives, health, safety and property of the public the State of Colorado and law-enforcement and emergency services personnel.
Coordinate the deployment and monitor law enforcement and emergency services resources in response to multiple simultaneous emergent calls for service such as crimes-in-progress, burglaries, thefts, fires, vehicle accidents, medical emergencies, natural disasters, hazardous materials incidents, civil disturbances and other public safety incidents.
Provides Life Safety Emergency Response for those with disabilities such as hearing/speech/vision via Text Telephone Device (TDD).
Documentation of All Incidents

Records and documents details of call information, resource deployment, response times, unit activity and status, personnel deployment and status, pending incident status and call loading by accessing and operating county-wide computer aided dispatching system.
Query & Disseminate from Data Bases

Expeditiously processes, coordinates, and relays concise, accurate information by accessing, extracting, analyzing and interpreting general, criminal justice, departmental university and other printed or computer-based information resources.
Updating & Making Entries into Law Enforcement Data Bases

Enter, audit, modify, update, correct, remove, replace, record, document, retrieve, distribute and secure local, state and national criminal justice records and data bases, departmental and University databases, lists, logs, forms, files, records, memoranda and written procedures.
Mutual Aid

Ensure uninterrupted mutual aid, interoperability, and support with public safety communications for the city Boulder and Boulder County under mutual aid agreements by providing emergency and auxiliary inter-agency communications support, personnel and facilities.
Support Duties

Correct minor computer or phone problems including restarts, logons and general knowledge of equipment in center.

Requirements

A combination of education and/or proven experience in an occupation related to customer service, emergency management, and/or public service equal to 5 years.
Must be a Colorado resident to be considered for this position.

Qualifications

-What You Will Need
Ability to handle multiple demands simultaneously, deal with interruptions, and handle difficult situations under time pressure.
Ability to communicate clearly and optimally. Ability to receive, comprehend, and rapidly relay accurate information.
Ability to maintain self-control during periods of extreme stress and pressure. Ability to work closely with others to maintain calm, efficient operations.
Demonstrated interpersonal, problem solving, and conflict resolution skills. Attention to detail and organizational skills.
Flexibility and willingness to change.
Ability to learn communication system.
Ability to learn and use a variety of public safety specific technology and programs efficiently.
Ability to obtain CPR certification.

What We Would Like You to Have
Experience in an occupational field related to the work assigned.
Appropriate education will substitute for the required experience on a year-for-year basis.

Location

1050 Regent Drive
Boulder , CO 80309
United States

Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs.

Please apply by April 21, 2025 for consideration

To apply, please submit the following materials on CU Boulder Jobs Site:
A current resume that includes date ranges for each position held and whether the position was full-time or part-time.
A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
DD-214 for veteran applicants. Qualified veterans are eligible for veteran’s preference points within the State classified system. If you are a veteran and would like to have your DD214 evaluated to determine your eligibility for preference points, please attach a copy of your DD214 to this posting. If you do not wish to upload a DD214, please email a copy to [e-mail] and reference the job to which you are applying
If using the educational substitution for experience: proof of degree or transcripts.
We may request references at a later time.