Police Dispatch Specialist: Real-Time Emergency Support

Regional 911 Intake Solutions; Persia (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions in Persia, IA is seeking Police Dispatcher opportunities to support law enforcement operations by receiving requests and maintaining reliable communication with officers.

This role includes documenting incident locations, assigning calls, monitoring radio traffic, and coordinating with neighboring agencies. A high school diploma is commonly required and on-the-job training may be provided.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Persia, IA is seeking Police Dispatcher opportunities to support law enforcement operations by receiving requests and maintaining reliable communication with officers.

This role includes documenting incident locations, assigning calls, monitoring radio traffic, and coordinating with neighboring agencies. A high school diploma is commonly required and on-the-job training may be provided.