Police Dispatcher: Real-Time Communications & Officer Support

Regional 911 Intake Solutions; Urbandale (IA); On-site; USD 42,000 - 68,000; Full time

Job summary

Regional 911 Intake Solutions in Urbandale, IA is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and records-system duties as assigned by the agency.

Dispatchers ensure accurate locations, descriptions, safety information, and timely updates for ongoing incidents.

Qualifications

• High school diploma or recognized equivalent.
• Strong typing and multitasking abilities.
• Ability to communicate clearly by radio and telephone.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status and radio traffic; relay updates as needed.
• Coordinate with neighboring agencies and other emergency services.

Job description

Regional 911 Intake Solutions in Urbandale, IA is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and records-system duties as assigned by the agency.

Dispatchers ensure accurate locations, descriptions, safety information, and timely updates for ongoing incidents.