Emergency Dispatch Specialist - Police Communications

Regional 911 Intake Solutions; State Center (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Job summary

Regional 911 Intake Solutions in State Center, IA seeks a Police Dispatcher to support law enforcement operations by handling calls, prioritizing requests, and coordinating with officers. The role requires accurate typing, clear radio communication, and the ability to multitask in a high-stress environment.

Applicants should have a high school diploma or equivalent, strong knowledge of locality geography, and be prepared for background checks and security screening.

Qualifications

• High school diploma or equivalent.
• Typing accuracy required.
• Ability to understand spoken information and communicate clearly by radio.
• Willingness to learn jurisdictional geography.
• Background investigations and security screening may apply.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard confidential information.

Skills

Typing

Radio communication

Multitasking

Clear speech

Education

High school diploma or equivalent

Tools

CJIS familiarity

Job description

Regional 911 Intake Solutions in State Center, IA seeks a Police Dispatcher to support law enforcement operations by handling calls, prioritizing requests, and coordinating with officers. The role requires accurate typing, clear radio communication, and the ability to multitask in a high-stress environment.

Applicants should have a high school diploma or equivalent, strong knowledge of locality geography, and be prepared for background checks and security screening.