Emergency Communications Specialist - Police Dispatch

Regional 911 Intake Solutions; Saint Marys (Elk County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions is seeking Police Dispatcher opportunities in Saint Marys, PA. Dispatchers receive emergency and nonemergency requests, document locations and details, and assign calls to officers while monitoring radios and officer status. Training and certifications may be required for access to sensitive information.

The role emphasizes accuracy, clarity, and the ability to work with multiple agencies; shifts may include nights, weekends, and overtime depending on staffing needs.

Qualifications

• High school diploma or recognized equivalent commonly required; entrance training may be provided.
• Ability to type accurately and understand spoken information.
• Clear radio communication and the ability to learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing accurately

Radio communication

Understanding spoken information

Jurisdictional geography

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking Police Dispatcher opportunities in Saint Marys, PA. Dispatchers receive emergency and nonemergency requests, document locations and details, and assign calls to officers while monitoring radios and officer status. Training and certifications may be required for access to sensitive information.

The role emphasizes accuracy, clarity, and the ability to work with multiple agencies; shifts may include nights, weekends, and overtime depending on staffing needs.