Police Communications Dispatcher

SAN-Diego-Community-College-District

San Diego (CA)

On-site

USD 64,000 - 93,000

Full time

2 days ago

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Job summary

San Diego Community College District is seeking a Police Communications Dispatcher within the College Police Department Communications Division. The role supports 24/7 campus safety, enforces laws, responds to emergencies, and coordinates with multiple campus sites.

Hours vary by shift and starting salary follows the district CBA steps. You’ll operate dispatch systems, manage information rapidly, and interact with the public while maintaining confidentiality in a public safety environment.

Qualifications

Knowledge of English usage, grammar, spelling, punctuation, and vocabulary.
Knowledge of modern office practices, procedures, and equipment, including computer hardware and software.
Type/keyboard at 30 words per minute.
Perform clerical duties of average difficulty.
Prioritize emergency situations accurately.
Ability to stay calm under pressure and respond appropriately during emergencies.
Ability to operate multiple systems and process information rapidly.
Ability to follow directions and carry out verbal and written instruction.
Ability to work tactfully with the public and effectively deal with distressed/uncooperative persons.
Ability to work independently, or alone, and maintain operations.
Ability to maintain confidentiality and handle sensitive information appropriately.

Responsibilities

Enforce laws and respond to emergencies as part of campus safety.
Provide courteous public assistance and coordinate with campus departments.
Support 24/7 law-enforcement coverage across campuses.
Assist in maintaining emergency communication procedures.
Operate dispatch systems and multiple computer platforms.

Skills

English usage

Office procedures

Typing 30 wpm

Emergency prioritization

Calm under pressure

Multi-system operation

Follow directions

Public interaction

Confidentiality

Job description

Please see Special Instructions for more details.

To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.

Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.

We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.

Complete the online application, including examples and outcomes listed within the Duties section of your Employment History;
Complete responses to the Supplemental Questions, including examples and outcomes;
Resume; AND,
Three (3) Professional References listed within the application.

Closing Date: 12/31/2026

Open Until Filled Yes

Classification Title

Classification Title Police Communications Dispatcher

Working Title

Working Title Police Communications Dispatcher

Recruitment Limits

Location

Location District

Pay Information

Range 29 ($5,763.97- $8,345.22) per month based on the current AFT Classified Professionals salary schedule. New employees will begin on Step C ($5,763.97)*. Promoted or transferred employees will be placed as specified in the CBA . This position is FLSA Non-exempt (may accrue overtime). Excellent Benefits are provided to all Contract employees with assignments greater than, or equal to, 50% (0.50 FTE ) and all eligible dependents. A temporary probationary period will apply to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee collective bargaining agreements/handbooks, salary schedules and more information about terms and conditions of employment to include salary and benefits.

* AFT Classified Collective Bargaining Agreement Article 6.21 Initial Salary Placement (effective 07/01/2025): Initial salary placement of newly employed unit members will be on step C of the respective range. If step C is “shaded,” then initial salary placement shall be on the first ·unshaded" step of the appropriate range.

Position Equivalent FTE:

1.0 FTE

No. Months:

No. Months: 12 months

Position Number:

Position Number: 00120674

FLSA Status

FLSA Status Non-Exempt (accrues overtime)

Position Type

Position Type Classified

Bargaining Unit

Bargaining Unit AFT - Classified Professionals

Range

Range 29

Department

Department College Police

The Position

At SDCCD , the Police Department is the cornerstone of campus safety and community well-being. Our officers provide 24/7 law-enforcement coverage to all our colleges, continuing-education campuses, and administrative sites, ensuring a safe environment for tens of thousands of students, faculty, staff, and visitors

As part of our team, you’ll help enforce laws, prevent crime, and respond to emergencies — all while supporting a diverse, educational community deeply committed to learning and growth.

You’ll also benefit from:

A well-organized department with specialized divisions (Patrol, Investigations, Bike Patrol, Emergency Response Teams, Campus Service Officers, Dispatch, and more) to support professional development and varied career paths.
Serving in a dynamic higher-education environment where your work enables students and staff to focus on academic success, knowing their safety is in capable hands.

If you’re a motivated, community-oriented professional seeking to make a meaningful impact and grow within a forward-looking public safety team — we’d love to meet you.

Applications are currently being accepted for Police Communications Dispatcher in the College Police Department Communications Division, located at the District Service Center on Frazee Rd. Hours will vary depending on shift. Selected candidate must be willing to adjust work days/hours based on the department’s needs.

Please note that an employee may be transferred to any site at the option of the Chancellor.

Classification description link: https://www.sdccd.edu/docs/humanresources/classification/descriptions/Office%20Technical/Police%20Communications%20Dispatcher.pdf If you would like to open the link in a different tab or window, right click and select the option.

Desired Qualifications

Knowledge of English usage, grammar, spelling, punctuation, and vocabulary.
Knowledge of modern office practices, procedures, and equipment, including computer hardware and software.
Type/keyboard at 30 words per minute.
Perform clerical duties of average difficulty.
Prioritize emergency situations accurately.
Ability to stay calm under pressure and respond appropriately during emergencies.
Ability to operate multiple systems and process information rapidly.
Ability to follow directions and carry out verbal and written instruction.
Ability to work tactfully with the public and effectively deal with distressed/uncooperative persons.
Ability to work independently, or alone, and maintain operations.
Ability to maintain confidentiality and handle sensitive information appropriately.

Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services ( NACES ) or Academic Credentials Evaluation Institute, INC .( ACEI ) A copy of the evaluation must be submitted with your on-line application.

NACES Link: https://naces.org/

ACEI Link: https://acei-global.org/evaluation-services/

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds of community college students, faculty and classified professionals.

Tentative Timeline (Subject to Amendments)

Conditions of Employment:

SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT :

Submit “official” college transcripts as stated on application (even if a degree is not a requirement for this position);
Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment);
Have fingerprints taken by a Live Scan computer at the District’s expense (Clearance must be received prior to first day of employment);
Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; AND ,
Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices.

EMPLOYMENT AFTER RETIREMENT

If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information.

CalPERS Link: https://www.calpers.ca.gov/retirees/working-after-retirement/reinstatement-from-retirement

CalSTRS Link: https://www.calstrs.com/retirement-after-reinstatement-enhancements-faq

EMPLOYEE BENEFITS

SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees’ Retirement System (CalPERS) upon appointment.

* Medical, dental, and vision plans are 100% employer paid for you and all dependents
* $100,000 group term life insurance
* 16 vacation days, 12 sick days, 16 holidays, and winter recess paid time off
* Tuition reimbursement
* Educational incentive program (for salary advancement)
* CalPERS employer contribution rate of 26.40% (2026)

Posting Number CL01967

Supplemental Questions

Required fields are indicated with an asterisk (*).

* I understand that a COMPLETE application packet is required for consideration, which includes the following: 1) All required documents as listed in the special instructions 2) Responses to supplemental questions (clear and detailed responses are required as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, or put "see resume", or "N/A" or leave blank)
- Yes
- No
* I understand that my responses to the application supplemental questions are heavily weighted during the application screening and evaluation process, and responses such as "N/A", "see resume", or no responses will result in deduction of points to my application.
- Yes
- No
* We believe that the application and interview process should be a reflection of your skills, insights, and experiences, and we are looking to understand your unique qualifications for the role. I understand that responses ENTIRELY generated by Artificial Intelligence (AI) tools can result in disqualification from the application process.
- Yes
- No
* I understand that the initial salary placement for new employees will be the first step of the salary range, following the language included in the Pay Information section of this job posting and that salary negotiation is not allowed. I also understand that if I am a current San Diego Community College District contract employee, promotional salary placement will follow the guidelines established within the applicable Collective Bargaining Agreement (CBA) as referred to in Section 6.21 from the Classified Professional Bargaining Unit.
- Yes
- No
* Describe your education, training, and work experience that have prepared you for a Police Communications Dispatcher position. Include any experience in public safety, emergency or non-emergency communications, customer service, call handling, dispatching, or coordinating responses. Explain your specific responsibilities and how this experience relates to the position.
(Open Ended Question)
* Describe your experience using computer applications, databases, communications equipment, or technical systems relevant to public safety or security operations. Identify the systems or types of technology you have used, how you used them, and the tasks you performed. If you have experience with systems such as computer-aided dispatch (CAD), law enforcement databases, alarm systems, access control, video management, or mobile safety applications, provide specific examples.
(Open Ended Question)
* Describe a position or assignment in which accurate data entry, information processing, recordkeeping, or adherence to established procedures was especially important. Explain the types of information or records you handled, the steps you took to ensure accuracy, and how you identified or corrected errors.
(Open Ended Question)
* Describe a work situation in which you had to manage multiple responsibilities, respond to time-sensitive requests, or adjust priorities as circumstances changed. Explain how you determined what needed attention first, organized your work, followed applicable procedures, and ensured important tasks were completed. Include any decisions you made independently and how you determined when to seek assistance.
(Open Ended Question)
* Describe a work experience in which you had to communicate important information, respond to a customer or member of the public, or coordinate with others to resolve a request or problem. Explain how you ensured the information was clear and accurate, how you handled any questions or concerns, and what you did to provide professional and effective service.
(Open Ended Question)
* The San Diego Community College District has a very diverse student, faculty and classified professional population with respect to academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds. Describe your professional development, community involvement, and professional experience working with these diverse groups.
(Open Ended Question)