Polar Express Box Office Agent - Seasonal Guest Services

Rail Events Productions Inc; New Orleans (LA); Vor Ort; USD 19.000 - 27.000; Teilzeit

Benefits dieser Stelle

Catered meals for 5-show days

Comp tickets for friends and family

End of season bonus

Zusammenfassung

Rail Events Productions Inc. in New Orleans, LA is seeking a Box Office Agent for THE POLAR EXPRESS Train Ride. This seasonal, non-exempt role supports front-of-house ticketing and guest services, creating a welcoming first impression and ensuring accurate reservations and entry.

You will learn the Etix system, assist with rebooking, updates to guest information, and coordinate with the Front of House team to guide guests through the event, seating, and departure.

Qualifikationen

• Ability to learn the Etix Ticketing platform with efficiency and competency.
• Strong leadership and communication skills.
• Excellent customer service skills.
• Basic computer skills.
• Ability to work weekends and evenings.
• Must be 18 or over.
• Front desk, reservation, customer service experience preferred.
• Self-motivation and attention to details.

Aufgaben

• Welcoming customers at the ticketing area and assisting with service needs.
• Learn and use Etix ticketing system; confirm reservations and times.
• Update customer information in the system with accuracy.
• Know on-board experience and venue facilities; assist guests with info.
• Collaborate with event team to maintain a positive environment.
• Keep ticketing area clean and orderly.
• Assist in preparing first class amenities when applicable.
• Other duties as assigned.

Kenntnisse

Etix knowledge

Leadership

Customer service

Computer skills

Weekends/evenings

18+ age

Front desk exp

Attention to detail

Self-motivation

Jobbeschreibung

Rail Events Productions Inc. in New Orleans, LA is seeking a Box Office Agent for THE POLAR EXPRESS Train Ride. This seasonal, non-exempt role supports front-of-house ticketing and guest services, creating a welcoming first impression and ensuring accurate reservations and entry.

You will learn the Etix system, assist with rebooking, updates to guest information, and coordinate with the Front of House team to guide guests through the event, seating, and departure.