Poker Room Operations Lead

Seminole Hard Rock; United States; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Paid time off

Annual bonus

Job summary

Seminole Hard Rock Hotel & Casino Hollywood is seeking a Poker Room Supervisor to oversee the operation of the Poker Room under the Director of Poker. You will ensure game security, uphold procedures, and contribute to a high-standard guest experience.

The incumbent must be able to manage drop-box processes, supervise Poker Shift Personnel, and enforce department policies while maintaining strong public relations. A high school diploma and 4 years of poker room experience are required.

Qualifications

• High School diploma or equivalent required.
• Minimum of 4 years of poker room experience/training or equivalent combination of experience and education.

Responsibilities

• Must adhere to Seminole Tribe's Policies and Procedures.
• Implements and ensures compliance with all department policies and procedures.
• Resolves customer disputes as appropriate.
• Issues customer compliments as appropriate.
• Oversees drop-box pick-ups.
• Supervises Poker Shift Personnel and coordinates direction of all shift personnel.
• Promotes positive public/employee relations at all times.
• Perform other duties as assigned.

Skills

Poker room experience

Education

High School diploma or equivalent

Job description

Seminole Hard Rock Hotel & Casino Hollywood is seeking a Poker Room Supervisor to oversee the operation of the Poker Room under the Director of Poker. You will ensure game security, uphold procedures, and contribute to a high-standard guest experience.

The incumbent must be able to manage drop-box processes, supervise Poker Shift Personnel, and enforce department policies while maintaining strong public relations. A high school diploma and 4 years of poker room experience are required.