Poker Floor Supervisor: Lead Live Gaming & Player Experience

Seminole Hard Rock Hotel & Casino Tampa; Tampa (FL); Presencial; USD 42.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits package

Descripción de la vacante

Seminole Hard Rock Hotel & Casino Tampa is seeking a Poker Floor Supervisor to oversee poker games, enforce rules, and support a high-traffic gaming floor. You will manage table decisions, monitor performance, and ensure a safe, clean environment while upholding strong customer relations on the gaming floor.

The role requires coordination with the Poker Room team, accurate player rating submissions, and adherence to internal controls and casino policies to promote smooth operations.

Responsabilidades

• Oversees the operations and conduct of Poker games and makes table decisions as necessary
• Prepares and submits player rating information
• Maintains a clean, safe, hazard-free work environment within area of responsibility
• Performs all other related and compatible duties as assigned
• Controls the games while assuring the Seminole Hard Rock Hotel & Casino’s rules and regulations are followed
• Promotes positive customer relations, answers questions on Poker Room rules and regulations, remains abreast of entertainment and other general information
• Resolves customer disputes or refers them to the Poker Room Shift Manager as deemed appropriate
• Assures overall cleanliness and comfort level of assigned area
• Performs all other duties as assigned

Descripción del empleo

Seminole Hard Rock Hotel & Casino Tampa is seeking a Poker Floor Supervisor to oversee poker games, enforce rules, and support a high-traffic gaming floor. You will manage table decisions, monitor performance, and ensure a safe, clean environment while upholding strong customer relations on the gaming floor.

The role requires coordination with the Poker Room team, accurate player rating submissions, and adherence to internal controls and casino policies to promote smooth operations.