Poker Floor Supervisor — Live Gaming Operations

Hard Rock International; Tampa (FL); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Seminole Hard Rock Hotel & Casino Tampa is seeking a Floorperson for Poker Operations to oversee cash games and supervise dealers, ensuring compliance with house rules and gaming regulations.

You will monitor game flow, review player ratings, maintain a safe, clean gaming area, handle player questions, resolve disputes by routing to the Poker Room Shift Manager, and perform related duties as assigned. This full-time position offers a dynamic casino environment and opportunities for growth.

Responsibilities

• Oversees the operations and conduct of Poker games and makes table decisions as necessary
• Prepares and submits player rating information
• Maintains a clean, safe, hazard-free work environment within area of responsibility
• Performs all other related and compatible duties as assigned
• Controls the games while assuring the Seminole Hard Rock Hotel & Casino’s rules and regulations are followed
• Promotes positive customer relations, answers questions on Poker Room rules and regulations, remains abreast of entertainment and other general information
• Resolves customer disputes or refers them to the Poker Room Shift Manager as deemed appropriate
• Assures overall cleanliness and comfort level of assigned area
• Performs all other duties as assigned

Job description

Seminole Hard Rock Hotel & Casino Tampa is seeking a Floorperson for Poker Operations to oversee cash games and supervise dealers, ensuring compliance with house rules and gaming regulations.

You will monitor game flow, review player ratings, maintain a safe, clean gaming area, handle player questions, resolve disputes by routing to the Poker Room Shift Manager, and perform related duties as assigned. This full-time position offers a dynamic casino environment and opportunities for growth.