Poker Dual Rate Dealer / Supervisor (On Call)

Agua Caliente Casinos; Rancho Mirage (CA); Vor Ort; USD 28.000 - 48.000; Vollzeit

Zusammenfassung

Paycom - ATS in Rancho Mirage, CA seeks a Poker Supervisor/Dealer to support day-to-day operations of the Poker Room. You will deal games when required, supervise dealers, monitor table performance, manage chip and card handling, and assist the Poker Manager to uphold policies and guest satisfaction.

Candidates must pass audition and proficiency test, communicate in English, and maintain table security and cleanliness.

Qualifikationen

• Requires solid understanding of Poker Games.
• Strong guest service orientation.
• Requires clear, professional English communication.

Aufgaben

• Directly supervise the dealers and oversee table operations.
• Monitor performance and enforce casino policies and procedures.
• Assist with chip replenishment and table inventory.
• Oversee card handling and table assignment.
• Maintain table integrity and guest experience; respond to guest complaints as needed.

Kenntnisse

Poker knowledge

Guest service

English language

Jobbeschreibung

Job Description SummaryAssists in the responsibilities of the day to day operations of the Poker Room. Performs the duties of either a Poker Dealer or Poker Supervisor as directed by the Poker Manager or Shift Manager.As a Supervisor:Possesses a good working knowledge and understanding of Poker Games.Monitors the performance of subordinates, ensuring adherence to Casino policies and procedures.Approves and oversees count table inventory at the beginning and end of shifts.Facilitates replenishment of chips.Supervises issuance of cards.instructs personnel on table assignment.Handles minor guest complaints.Maintains integrity of the Poker Games.Assists the Poker Manager and/or Shift Manager with gaming operations.Can perform duties assigned by Shift Manager.As a DealerMaintain a friendly relationship with guests.Exchange cash for playing chips.Deals the games in accordance with ACC Poker procedures.Adheres to ACC policies, procedures and Internal ControlsMaintains the integrity of the Poker Room activities.Responsible for table security at all times.Maintains a clean and neat table at all times.SUPERVISORY RESPONSIBILITIESAs a Supervisor:Directly supervises the dealers.Carries out supervisory responsibilities in accordance with the ACC policies and procedures as well as applicable laws.Responsibilities include planning, assigning, and directing work; gives input on performance appraisal; rewarding and disciplining employees; addressing complaints and resolving problems.One or more years related experience and/or training; or equivalent combination of education and experience. Must pass Dealer audition and proficiency test. Must be able to communicate in English