Dual Rate Supervisor

Downs Racing, LP; Fox Hill (PA); On-site; USD 52,000 - 78,000; Full time

Job summary

Downs Racing, LP in Fox Hill, PA seeks a Table Games Supervisor to oversee all games in the assigned areas, enforce controls and procedures, and coordinate with Surveillance. The role includes staff training, maintaining game security, and ensuring exceptional guest experiences.

The ideal candidate has prior dealer and supervisory experience in table games, and is ready to complete the required supervisory training. Flexibility in shifts is needed for this role.

Qualifications

• Must have previous work experience as a dealer with multiple game knowledge.
• Past supervisor/dual rate experience in table games is a plus.
• Must be able to successfully complete rigorous table games supervisory training.

Responsibilities

• Supervises and secures all games in assigned table games/poker areas.
• Enforces internal controls, commission regulations, and procedures.
• Maintains security of table games and equipment and coordinates with Surveillance.
• Trains, counsels, and evaluates staff to improve skills.
• Provides guest and employee services with professionalism.

Skills

Table games knowledge

Supervisory experience

Dealer experience

Tools

Computer systems

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIESIF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: CAREER SITEJob DutiesSupervises and secures all games in assigned table games/poker gaming areas. Enforces internal controls and commission regulations. Enforces table game procedures. Ensures the accuracy and integrity of the Player Rating System. Ensures the security of the table games and related equipment and keep clear lines of communication with the Surveillance Department. Improves the skills of your staff through direct involvement in training, counseling, supervision, and evaluation. Services guests and handle guest related issues with composure and professionalism. Services employees and handles employee related issues with composure and professionalism. Maintains open communication with the assistant or shift manager. Keeps abreast of “special events”, entertainment, employee activities, restaurant schedules, etc. Provides an entertaining, exciting and memorable guest experience. Performs other related duties as assigned. Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Promotes superior guest service.Minimum QualificationsMust have previous work experience as a dealer with multiple game knowledge. Past supervisor/dual rate experience in table games is a plus. Must be able to successfully complete rigorous table games supervisory training. Must be knowledgeable of computer systems, and be willing to work various shifts and flexible hours.Work Shift:RegularKnock, knock. Hear that sound? That's opportunity!