POS Systems and Network Technician

COMMERCE TECH HOLDINGS LLC; United States; Hybrid; USD 55,000 - 75,000; Full time

Job summary

COMMERCE TECH HOLDINGS LLC is seeking a dependable POS Systems & Network Technician to install, configure, deploy, and support POS systems for restaurant and retail customers.

The role emphasizes hardware troubleshooting, advanced networking, and low-voltage wiring. You will diagnose issues, work with routers/switches, and provide both onsite and remote support while documenting configurations and resolutions.

Qualifications

• Must troubleshoot POS equipment and networking hardware.
• Strong problem-solving and analytical abilities.
• Experience with Windows/Android platforms and various POS terminals.

Responsibilities

• Install, configure, and troubleshoot POS terminals, printers, cash drawers, and related hardware.
• Diagnose and resolve hardware, software, network, and connectivity issues.
• Provide onsite and remote technical support and document resolutions.

Skills

TCP/IP networking

DHCP & DNS

Low-voltage wiring

POS hardware troubleshooting

Windows & Android devices

Customer service

On-site & remote support

Driver's license

Cable termination

Job description

Job Description

POS Systems & Network Technician

We are seeking a dependable and technically skilled POS Systems & Network Technician to join our growing point-of-sale technology company.

This position is ideal for someone with strong hardware troubleshooting experience, advanced networking knowledge, low-voltage wiring skills, and excellent problem-solving abilities. The technician will install, configure, deploy, and support POS systems for restaurant and retail customers.

Responsibilities

• Install, configure, and troubleshoot POS terminals, printers, cash drawers, payment devices, kitchen display systems, and related hardware
• Diagnose and resolve hardware, software, network, and connectivity issues
• Install and troubleshoot routers, switches, wireless access points, Ethernet cabling, and network-connected devices
• Terminate, test, label, and organize low-voltage network wiring
• Prepare, stage, configure, and test equipment before customer deployment
• Perform onsite and remote technical support
• Learn system settings and configuration requirements across multiple POS platforms
• Assist with new installations, upgrades, conversions, and equipment replacements
• Support Windows, Android, payment terminals, printers, and other connected devices
• Document service calls, equipment configurations, network settings, and issue resolutions
• Communicate clearly and professionally with customers and internal team members
• Work independently to identify root causes and develop practical solutions

Required Qualifications

• Strong experience troubleshooting computers, POS equipment, networking equipment, or similar business technology
• Advanced knowledge of TCP/IP networking, DHCP, DNS, static IP addressing, routers, switches, and wireless networks
• Experience with Ethernet cabling, cable termination, low-voltage wiring, and cable testing
• Strong analytical and problem-solving skills
• Ability to diagnose complex technical issues and work through them methodically
• Comfortable learning and supporting multiple POS systems
• Familiarity with Windows and Android devices
• Strong communication and customer-service skills
• Ability to manage multiple service requests and prioritize urgent issues
• Valid driver’s license and reliable transportation
• Ability to lift and carry computer and POS equipment
• Ability to work in restaurant, retail, and commercial environments

Preferred Qualifications

• Previous experience installing or supporting restaurant or retail POS systems
• Experience with integrated payment terminals and credit card processing equipment
• Knowledge of remote-support software and ticketing systems
• Experience with surveillance cameras, access points, or other low-voltage systems
• Experience documenting networks and technical configurations

Ideal Candidate

The ideal candidate is dependable, curious, organized, and comfortable working through challenging technical problems. We are looking for someone who can investigate an issue, determine the root cause, and explain the solution clearly.

This position requires a willingness to continuously learn as we support multiple POS systems, hardware configurations, payment devices, and customer environments.

Position Details

• Full-time position
• Combination of onsite and remote support
• Local travel to customer locations is required
• Some evening or weekend work may be required for scheduled installations or emergency support
• Compensation is based on experience and technical ability

Company Description

Growing B to B Technology Company. that provides tech to restaurants and retail stores that includes POS Systems, Payments, Loyalty, and affiliated tech with a high level of personal attention to our clients.