Senior Retail POS Systems Engineer

Veriipro; Andover (MA); On-site; USD 120,000 - 170,000; Full time

Job summary

Veriipro is seeking a highly experienced Senior Retail POS Systems Engineer to support and enhance enterprise POS applications and their integrations with internal business systems. The role focuses on POS applications, payment solutions, and end-to-end system integrations within a modern retail technology environment, requiring ownership of complex technical challenges.

The candidate will partner with internal teams and external vendors to optimize POS capabilities, improve system reliability,

Qualifications

• Extensive hands-on experience in enterprise retail POS applications.
• Strong knowledge of POS platform architectures and APIs.
• Proficient in diagnosing complex app issues beyond UI.
• Experience with POS integrations and data flows with internal systems.
• Background in payment processing and related integrations.
• Experience collaborating with vendors and partners.
• Ability to lead issues to resolution and own outcomes.
• Excellent cross-functional communication across teams.

Responsibilities

• Own and support enterprise retail POS applications, ensuring functionality and reliability.
• Troubleshoot complex POS issues by analyzing end-to-end workflows and dependencies.
• Manage integrations between POS platforms and internal systems.
• Provide expertise in payment processing and related POS functionality.
• Collaborate with payment providers and vendors to resolve issues and drive improvements.
• Support loyalty programs, promotions, and related POS features.
• Oversee POS integrations with loss prevention technologies.
• Evaluate POS capabilities and recommend enhancements.
• Coordinate with Infrastructure and other teams to own the supporting stack.
• Drive root-cause analysis and timely resolution of technical issues.
• Serve as a senior technical resource and mentor teammates.

Skills

POS systems

Enterprise POS

APIs & integrations

Payment processing

Vendor coordination

Troubleshooting

Cross-functional collaboration

Ownership

Job description

Position Overview

We are seeking a highly experienced, hands-on Senior Retail POS Systems Engineer to support and enhance enterprise point-of-sale (POS) applications and their integrations with internal business systems.

This role will focus on the POS application, payment solutions, and end-to-end system integrations within a modern retail technology environment. The ideal candidate brings strong retail POS experience, deep application-level troubleshooting skills, and the ability to take ownership of complex technical challenges.

The successful candidate will serve as a senior technical resource, partnering with internal teams and external vendors to optimize POS capabilities, improve system reliability, and support evolving retail business requirements.

Primary Responsibilities

• Own and support enterprise retail POS applications, ensuring functionality, performance, and reliability.
• Troubleshoot complex POS application issues by analyzing end-to-end workflows, system dependencies, and integration points.
• Manage and support integrations between POS platforms and internal enterprise systems.
• Provide technical expertise in payment processing, payment integrations, and related POS functionality.
• Partner with payment providers and technology vendors to resolve issues, evaluate capabilities, and drive improvements.
• Support retail loyalty programs, customer incentives, promotions, and related POS functionality.
• Oversee and troubleshoot POS integrations with loss prevention technologies, including camera-based solutions.
• Evaluate POS platform capabilities and recommend enhancements, solutions, and process improvements.
• Collaborate with Infrastructure and other technical teams to ensure clear ownership of underlying infrastructure and application support responsibilities.
• Take ownership of technical issues, drive root-cause analysis, and ensure timely resolution.
• Serve as a senior technical resource and provide guidance to other team members.

Required Qualifications

• Significant hands‑on experience supporting and managing enterprise retail POS applications.
• Strong understanding of modern retail point-of-sale platforms and their underlying application architecture.
• Experience troubleshooting complex application issues beyond the user interface or first‑level support.
• Strong understanding of POS integrations, APIs, data flows, and connectivity with internal enterprise systems.
• Solid experience with retail payment processing and payment‑related integrations.
• Experience working directly with POS vendors, payment providers, and other technology partners.
• Knowledge of retail loyalty programs, incentives, promotions, and loss prevention functionality.
• Ability to take technical ownership, independently investigate issues, and drive solutions through resolution.
• Strong communication and collaboration skills, with the ability to work across application, infrastructure, and business teams.

Preferred Qualifications

• Experience with multiple enterprise retail POS platforms.
• Experience with payment gateways, payment terminals, and payment processing integrations.
• Familiarity with camera‑based loss prevention and retail security integrations.
• Experience supporting POS platforms within multi‑location retail environments.
• Understanding of enterprise application integration architecture and related technologies.