POS Integration Analyst (Atlanta, GA)

Cedent; Atlanta (GA); On-site; USD 55,000 - 75,000; Part time

Job summary

A leading company in the hospitality sector is seeking a POS Support Specialist to provide technical support for point-of-sale systems in a contractual role. The ideal candidate will possess strong problem-solving skills, experience in troubleshooting, and the ability to liaise effectively between technical teams and vendors, ensuring the seamless operation of POS solutions.

Qualifications

• 3+ years of experience in supporting POS systems.
• Experience working with cross-functional teams.
• Ability to troubleshoot hardware and software effectively.

Responsibilities

• Support and improve POS solutions and hardware.
• Collaborate with vendors to resolve issues.
• Act as a liaison between technical and non-technical teams.

Skills

POS hardware and software support

Communication

Technical problem-solving

Configuration methods knowledge

Organizational skills

Job description

Position: POS Support Specialist (Contract)

We are seeking an experienced POS Support Specialist with a strong background in supporting hardware and software in hospitality or retail environments. The ideal candidate will have:

1. Over 3 years of experience supporting POS hardware and software.
2. At least 2 years of consulting experience with cross-functional teams, demonstrating excellent communication skills.
3. Deep understanding of Point of Sale systems, including hardware and software troubleshooting.
4. Knowledge of industry-standard configuration methods such as XML, INI, and Windows Registry.
5. Experience reviewing debug logs and datasets, working with vendors to diagnose and resolve issues.
6. Strong technical problem-solving skills and the ability to adapt quickly.
7. Proactive attitude with ownership of issues and self-starting capabilities.
8. Experience with large-scale application, infrastructure, or database implementations related to restaurant operations.
9. Excellent organization, communication, and attention to detail.
10. Ability to assist in configuring, deploying, supporting, and improving POS solutions and hardware as needed.
11. Collaborative mindset to work with peers and vendors, ensuring system stability and quick escalation resolution during pilot phases.
12. Ability to act as a liaison between technical and non-technical teams.
13. Effective planning skills with flexibility to adapt to changing priorities.
14. Experience in testing, performance monitoring, and documentation of applications and integrations.

Additional Details:

• Department: Preferred Vendors
• This is a contract position.

Personal Information

• First name
• Last name
• Email
• Address
• City
• State
• Zip code
• Phone number

Attachments

• Resume
• Cover letter

Other Information

• How did you hear about this position?
• Legal work authorization in the US?
• Current employment status
• W-2 eligibility
• Desired salary/hourly rate
• Work visa transfer ability (if applicable)
• Motivation for change/new opportunity
• Notice period
• Current location
• Willingness to relocate
• Proof of legal right to work in the US
• Earliest start date if hired