Podiatry Patient Liaison: Care Coordination & Scheduling

Northwestern Medicine; Chicago (IL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Job summary

A healthcare system in Chicago is seeking a Patient Liaison to manage patient interactions, schedules, and data related to service delivery. Responsibilities include facilitating compliance with treatment plans and assisting with billing issues. Candidates need a High School Diploma or GED and 2 years of healthcare experience, with customer service skills essential. The role supports a patient-first approach and offers competitive benefits including tuition reimbursement and 401(k) matching.

Qualifications

• 2 years of previous healthcare experience required.
• Experience in a customer service role is essential.
• Knowledge of medical terminology is preferred.

Responsibilities

• Manage schedules for optimal resource use.
• Communicate with patients and staff for compliance.
• Assist with data collection related to physician productivity.

Skills

Customer service experience

Healthcare experience

Education

High School Diploma or GED equivalent

Bachelor's degree

Job description

A healthcare system in Chicago is seeking a Patient Liaison to manage patient interactions, schedules, and data related to service delivery. Responsibilities include facilitating compliance with treatment plans and assisting with billing issues. Candidates need a High School Diploma or GED and 2 years of healthcare experience, with customer service skills essential. The role supports a patient-first approach and offers competitive benefits including tuition reimbursement and 401(k) matching.