PMO Product Development Analyst — Associate

University of Michigan; Ann Arbor (MI); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Generous time off

Retirement plan

Health insurance

Long-term disability coverage

Flexible spending accounts

Job summary

The University of Michigan ITS IT Project Management Office (PMO) seeks a Product Development Analyst Associate to help move software and services from development through daily operations and ongoing improvement across Ann Arbor and campus environments.

You will keep PMO tools running smoothly, assist with business process improvements, build reports, support testing, and help prepare system updates for release to a university audience. This role reports to the PMO Operations Team Supervisor.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience with data reporting, analysis, and process modeling.
• Familiarity with project management methodologies (waterfall and iterative).
• Strong written and verbal communication with a customer service focus.
• Ability to work independently on systems and process analysis, design, and testing.

Responsibilities

• Support product development and service improvement, defining requirements and mapping processes.
• Maintain PMO tools, templates, and governance materials; assist with reporting.
• Provide daily production support for PMO applications and platforms; troubleshoot and collect data.
• Assist with vendor communications, software licensing, and IT capital planning support.
• Stay current with tools and industry practices; contribute to internal procedures.

Education

Bachelor's degree or equivalent

Tools

TeamDynamix PPM

Asana

Monday.com

Microsoft Project

Wrike

Job description

The University of Michigan ITS IT Project Management Office (PMO) seeks a Product Development Analyst Associate to help move software and services from development through daily operations and ongoing improvement across Ann Arbor and campus environments.

You will keep PMO tools running smoothly, assist with business process improvements, build reports, support testing, and help prepare system updates for release to a university audience. This role reports to the PMO Operations Team Supervisor.