PMO Operations & Analytics Analyst (Remote, 6mo)

Howden Group; United States; Remote; USD 85,000 - 99,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Flexible PTO and parental leave

Life and disability insurance

Job summary

Howden Group seeks an Operations Business Analyst for a 6-month contract with a remote work schedule to support the US Retail PMO. You will translate business needs into requirements and help govern programs across the portfolio.

You will collaborate with Program Managers, business stakeholders, and technology partners to drive disciplined delivery, create essential documentation, and support testing and change management efforts in a fast-scaling insurance brokerage environment.

Qualifications

• 3–6 years of experience in a Business Analyst or project delivery role in financial services/insurance preferred.
• Experience supporting technology implementations or business transformation programs.
• Familiarity with Agile, waterfall, or hybrid project delivery methodologies.
• Proficiency with project management and portfolio tools (e.g., Monday.com).
• Bachelor’s degree in Business, Operations, Information Systems, or related field.
• CBAP, PMI-PBA, or equivalent certification is a plus.

Responsibilities

• Elicit, document, and validate business requirements for assigned programs and projects in partnership with Program Managers and business stakeholders.
• Develop clear functional specifications, use cases, user stories, and acceptance criteria to support technology and process delivery teams.
• Conduct current-state analysis and gap assessments to support future-state designs.
• Support the development of business cases and initiative intake documentation in alignment with PMO standards.
• Partner with Program Managers to track progress, dependencies, risks, and issues on programs.
• Maintain program documentation including project plans, status reports, RAID logs, and decision logs.
• Coordinate with cross-functional stakeholders to gather updates and support meeting preparation.
• Support UAT planning and execution with business teams and technology partners.
• Assist change management activities including stakeholder impact assessments and adoption tracking.
• Maintain PMO tools (e.g., Monday.com) and contribute to templates, processes, and governance.

Skills

Analytical thinking

Communication

Attention to detail

Documentation

Collaboration

Ambiguity handling

Education

Bachelor’s degree in Business/Operations/Information Systems

Tools

Monday.com

Job description

Howden Group seeks an Operations Business Analyst for a 6-month contract with a remote work schedule to support the US Retail PMO. You will translate business needs into requirements and help govern programs across the portfolio.

You will collaborate with Program Managers, business stakeholders, and technology partners to drive disciplined delivery, create essential documentation, and support testing and change management efforts in a fast-scaling insurance brokerage environment.