Operations Project Analyst — PMO Delivery & Change

Howden Group; United States; Hybrid; USD 75,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Flexible PTO

Parental leave

Life and Disability insurance

Job summary

Howden US is building a fast-scaling retail platform and seeks an Operations Project Analyst to support planning, governance, and delivery across programs. This role sits in the PMO and partners with Program Managers to ensure initiatives are delivered with rigor and business insight.

You will develop requirements, maintain program documentation, and coordinate with stakeholders to drive outcomes in a dynamic insurance brokerage environment.

Qualifications

• 3–6 years of experience in a project analyst or project delivery role within insurance brokerage or financial services.
• Experience developing business cases, decision materials, or executive-ready communications.
• Experience supporting technology implementations or business transformation programs.

Responsibilities

• Support project execution with progress tracking and issue resolution.
• Coordinate with cross-functional stakeholders for updates and action items.
• Develop and maintain program documentation, RAID logs, and status reports.
• Elicit, document, and validate business requirements with Program Managers.

Skills

Project analysis

Requirements gathering

Agile methodologies

Stakeholder management

Executive communication

Education

Bachelor’s degree in Business/IS

Tools

Monday.com

Job description

Howden US is building a fast-scaling retail platform and seeks an Operations Project Analyst to support planning, governance, and delivery across programs. This role sits in the PMO and partners with Program Managers to ensure initiatives are delivered with rigor and business insight.

You will develop requirements, maintain program documentation, and coordinate with stakeholders to drive outcomes in a dynamic insurance brokerage environment.