PMO Manager

Milliman; Brookfield (IL); Remote; USD 104,000 - 208,000; Full time

Job summary

Milliman is seeking a PMO Manager to lead its Global Corporate Services Project Management Office. This remote role involves overseeing project managers, ensuring effective project execution across departments, and fostering a collaborative culture. Ideal candidates will have extensive project management experience and strong leadership skills.

Benefits

Comprehensive health coverage

Retirement plans

Bonuses

Paid time off

Parental leave

Qualifications

• 10+ years of progressive project management experience.
• Minimum 4 years managing project managers.
• Expert in traditional, hybrid, and agile methodologies.

Responsibilities

• Lead and manage the PMO team for effective project management.
• Collaborate with leaders to define and prioritize projects.
• Drive continuous improvement in project management processes.

Skills

Communication

Leadership

Analytical skills

Problem-solving

Adaptability

Education

PMP certification

PMI-ACP certification

Tools

Microsoft Power BI

Power Apps

Job description

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Position Summary

The PMO Manager leads the Global Corporate Services (GCS) Project Management Office (PMO) team, overseeing project/program managers who plan and execute the delivery of projects across multiple GCS departments, including IT, Finance, HR, and Legal, and the whole firm globally. As a team leader, you will foster an inclusive, high-performing culture by implementing best practices in project management and facilitating cross-functional collaboration among diverse stakeholders.

The PMO Manager will drive maturity in project execution, risk and issue management, reporting, and project portfolio management. While overseeing the PMO team, you may also directly manage individual projects from inception to completion. You will work closely with GCS leadership and other key stakeholders across the firm to ensure successful project outcomes.

Successful candidates will be well-organized self-starters, adept at managing shifting priorities and deadlines in a dynamic and highly decentralized environment. We seek collaborative individuals skilled at facilitating cross-team communication and working with various roles and work styles. Flexibility in applying project management methodologies to specific initiatives is critical. Candidates should excel at balancing the needs of leadership, stakeholders, committees, and internal clients through a consultative approach.

This role reports to the Senior Manager, Programs and IT Business Operations within GCS.

Responsibilities

1. Lead and manage the PMO team, ensuring effective project management support across all GCS departments and the firm.
2. Collaborate with department leaders and managers to define, prioritize, plan and develop projects and programs.
3. Establish/update and maintain lean project governance frameworks, processes, and tools to ensure consistency and quality in project execution.
4. Drive continuous improvement of project management processes and enhance the PMO team’s ways of working.
5. Coach, mentor, and develop project managers by providing regular, meaningful feedback and training on project management best practices.
6. Mentor other teams and individuals not in project management roles on project management principles and methods, promoting their adoption in smaller teams and initiatives.
7. Directly manage projects yourself, from inception to completion, as needed.
8. Oversee the intake of new project requests, optimizing resource allocations and workload distribution within the PMO team.
9. Create or improve project management tools and templates, evaluating the need for additional tools to centralize information and project content.
10. Ensure issues and risks are managed, mitigated and consistently communicated to stakeholders, understanding their impact on the project and other work efforts.
11. Identify, track, and report on PMO metrics to leadership.
12. Lead the development of career paths for project managers within the GCS PMO team.
13. Develop and grow the agile capabilities of the team, integrating tailored agile approaches into various projects as applicable.

Skills & Qualifications Required

• PMP certification.
• 10+ years of progressive project management experience.
• Minimum 4 years of experience managing project managers as direct reports.
• Expert knowledge and experience in traditional/waterfall, hybrid, and agile project methodologies, techniques, and processes.
• Experience managing large projects involving multiple geographically diverse teams.
• Strong communication and leadership skills for collaboration with executives of all levels.
• Ability to manage multiple projects and a team of project managers simultaneously.
• Proven ability to develop project managers at various levels.
• Skilled at synthesizing complex concepts into understandable ideas and visuals.
• Collaborative results-oriented approach in cross-functional organizations.
• Strong analytical, critical thinking, and problem-solving skills.
• Resourcefulness, adaptability, and comfort with ambiguity.
• High self-awareness and interpersonal skills to adapt to various circumstances.
• Ability to influence without authority.

Skills & Qualifications Desired

• PMI-ACP certification.
• Experience with change management disciplines.
• Experience working with global stakeholders and cultures.
• Experience in professional services environment.
• Experience with enterprise transformation projects.
• Knowledge of Microsoft Power BI and Power Apps.

Location

This is a remote role. The job posting closes on June 30, 2025.

Compensation

Salary range: $104,900 - $207,720, with variations based on location and other factors.

Benefits

• Comprehensive health coverage, retirement plans, bonuses, paid time off, parental leave, and more.

About Milliman

Milliman has been independent for over 77 years, providing leading services in various domains including healthcare, employee benefits, and insurance.

Equal Opportunity

Milliman is an equal opportunity employer, considering all qualified applicants without discrimination.